McDonald's - Fort McMurray

Not again to this place! You always forget my fries in my meal. Very poor customer service. You need serious instructors and crews! You didn't even apologize. Just give yourself the missing pommes and turn back! Very rude or perhaps they are just afraid and do not know how to treat customer complaints.

Typical McDonald's. Measure your order all the time. Today they forgot the drinks, Pommes, the coffees didn't mark. That would be great when I'm a diabetics. So we had to test them to find out what this is. I had to tell them literally what they always forget to give me to the counter. They're brutal in business and jumping over the court.

They are not around the clock as they apply. They said they were closing from 3-4, but they are often closed before 2:30. Change your characters in the right hours or stay open

I went to Macdonalds in Thickwood this afternoon and had one of the great experiences I have had in a restaurant. I ordered through the drive thru and the customer service and kindness of the lady on the drive thru was just amazing. I had to ask her name to recognize her. Her name is Henzel Torramocha. After I had completed the order, my friend asked me for a coffee. When I went to the drive thru, I asked Henzel, if I could order a coffee as well. She greeted me with a nice smile and in a very professional manner. The transaction and the order was very smooth. This lady deserves a raise.

Service is quite standard to timer, but it is another atmosphere as it is outdated. Uncertain if his franchise or not.. But I've seen some McDonalds where it makes you stay just because of the atmosphere, even if it's just eating out in your vehicle.