Reviews
What Jose A Marrero Jr likes about Pollo Tropical:
Food was great but the staff could be a little nicer and more attentive when people are ordering. The person who was taking our order hardly heard us and was a little too soft spoken that I needed him to speak up. Otherwise like I said, great food. View all feedback. What Sheri The Revitalizer Kaplan doesn't like about Pollo Tropical:
This is a caesar salad. Uggh All green leaves. No crunch and the dressing didnt stick to the leaves. And this is the new Chicken Cuban sandwich Left over chicken pieces on one side and ham on the other. Gross! You can do better than this! View all feedback.
Reviews from various websites
So conflicted always about coming here. 5 stars for food always fresh, well seasoned, decent sized portions, and healthy. The rice is flavorful, the chicken is...
read moreEmpanadas were cold inside from being thawed or frozen and waited 20 mins in drive through. Poor service and slow
This is a caesar salad. Uggh All green leaves. No crunch and the dressing didnt stick to the leaves. And this is the new Chicken Cuban sandwich Left over chicke...
read moreThey supervisor and cook were visibly and audibly irritated at my large order. In addition they were racially discriminatory when prioritizing it. As a nearby b...
read moreThe food was excellent, but the staff could use some improvement in terms of friendliness and attentiveness during the ordering process. The person taking our o...
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read moreI really love this restaurant. The food is consistently delicious, and it's an affordable way to savor the flavors of the Caribbean.
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