Five Guys - Fort Collins

We love Manuel! Best customer service experience ever, the food was amazing. 10/10 recommend!

A rather confusing experience after months away. Fries were listed around five dollars online for May, nine dollars on door dash. Bit the bullet to call and ask, server was nice and just offered to arrange a pickup and was friendly enough I agreed. Came over, only to find the girl in front of me got a bag full of fries overflowing with a medium, but despite me getting a large only got a single cup. Didn't say anything though, because I didn't want to be rude and they were very polite. Got home to realize the burger had no cheese- finished it only to find later the cheese was...separate in a package at the bottom after finishing my meal. Confusing, but at least the staff are friendly? The fries they had me wait extra for tasted undercooked though. Not sure what all the hype is about. Edit: While they were kind enough to send me free meal tickets, they were sent to my old address. Instead we had a talk, and they took responsibility saying a new guy was being trained. I'll tentatively mark this with two extra stars and see how it goes.

Came into store to pick up an order. 3 employees running it. 1 at the register, 1 at the grill and 1 preparing the food making sure that the buns are ready for when the patties come out, making milkshakes and preparing the bags to their respective orders. This employee’s name is Dan and just wanted to recognize his hard work. Thanks for the quickness getting my order ready. I appreciate it

I have to admit that I was underwhelmed by this place. Not that the food was bad, but 7.99 for a burger, and 4 bucks for fries is a bit steep. Got the smallest fry, and it was still too much to eat, and threw half away. Only order the fries to share. Burger wasn't anything special either, I think a Wendy's burger would beat it any day of the week. If you are going to spend this kind of money for a burger and fries, why not go to Red Robin? Better price, better food, and they have all you can eat fries. I will not be going back.

Every time I order here it slowly gets worse, this time my cheeseburger didn't have cheese and they decided to do some artistic interpretation and make it into a burger ball. They also decided when I ordered grilled onions that half grilled and half raw was the correct distribution rate. I just expected better than McDonald's but maybe that's too much.