Pancho Villa Grill Cantina Inc

The best Mexican restaurant around Ft. Campbell, wish I could give 6 stars. Excellent food, excellent service, and no matter when you go the food is always served quick and made right!

Went to this location around about 9: 00 pm, order food to go. I've never experienced such nasty food this time around I don't know what they was thinking because it's around this time when you go to restaurants everything is cooked fresh I know except for you know like rice or beans or what not but with the chicken and the steak you have to put that on the grill and we asked for it to be cooked well done it wasn't the state was rare the shrimp was not cooked all the way and neither was the chicken the stuff was burnt I don't I don't understand that they never done nothing like this before and for the amount of money that I paid I want my money back this is unacceptable I've never experienced nothing like this with this location normally they are exceptional food on point is always hot it's always fresh I don't know maybe because it was getting ready to rain I don't know if it's cuz they was ready to go but if you are a restaurant and you know you want to go you ready to leave then close at 8:00 but y'all closes at 10:00 so this is no excuse I've been in management over 25 years and I've always replaced whatever was wrong the customer asked for the money back I refund them their money and I still gave them a replacement order because this business has a perfect reputation as far as the food quality I just don't understand what happened on tonight this is ridiculous I tried to give this to my dog my dog won't even eat it so what does that tell you that speaks a lot of volume Mr Pedro which I know you are the owner you're the manager it's what I was told last night I won't my money back I still have my receipts I want my money just that's just it the only thing that was good about I ordered was the margarita the strawberry margaritas that was banging that was on point but the food quality last night that's in the toilet that's that's unacceptable and you don't normally get five stars all the way around the table for me but not this time around I'm very disappointed in the food quality I'm very disappointed how it was presented I want my money back would I recommend this restaurant yes but to go during daytime hours and to go during doing the happy hour I mean going after 8:00 I don't recommend it but going during the day and doing the happy hour cuz they drinks you know they always run a special doing happy hour I think they happy hours from 4:00 to 8:00 I believe that would be the only two times to go cuz you going there after 8:00 the food is not going to be good. Not cooking the meat all the way! Are you trying to give somebody salmonella, e-coli I'm not cooking this chicken shrimp and steak all the way?

Let someone else take a pickup Order and expected me to wait for them to bring my food back and be okay with it. Never offered to remake the order. Waitress expected me to wait 15 mins for someone to bring back COLD food

Food was good! But customer service was horrible, we came in about 40mins before closing and was rushed out before finishing food and drinks! The waiter kept coming to the table saying we are closing!!! And asking did we need to go stuff. Just very rude and not professional!!!

The food was excellent, and a few other mexican restaurants could compare to this. Flavoring was on point as well as the freshness of the food. Staff was excellent and helpful. 10/10 would go again.