Scratch Public House - Forest Park

Glad to see that the Scratch folks are not leaving Madison. I had their Cuban sandwich on Saturday night... fantastic meal! It doesn't come on traditional Cuban bread, but makes up for it with perfect execution on their own french roll. Really tasty offering. They moved out the pool tables too that's a positive and a negative.

Worst dining experience I've ever had. I wish to give zero stars if I could. This establishment has two locations and a week ago we ordered from the Lake St. location, we got exactly what we ordered, the exact way we ordered it in the phone app. no issues, great food. Yesterday we thought we would try their location on Madison St. as we only live blocks away. We came in sat down and was basically ignored at first. Finally we were given menus. While perusing the menu I am also enjoying a conversation with the person I came in with to the point that when asked if we were ready to order, we were not so the wait staff attended to setting up the open mic for their Saturday night crowd. It was at this point we became totally ignored and dismissed until we had to tell them we were finally ready to order. The wait staff then informed us it was time for a shift change, that only meant that now there was more then one person to ignore us at a time, because setting up the microphone is much more important then waiting on customers. When they were finally ready to take our order the first waiter that informed us of shift change was still waiting on us and taking our order down on a napkin while the wait staff that was supposed to be taking our order was still busy setting up the microphone. It seems Saturday open mic night is a big thing with the staff at this establishment because that was their priority and not the customers. Two black women got up and left before they even ordered when they saw what was going on, we should have taken their lead and left with them. While ordering I was informed that the cook could not make my hamburger medium rare and that it was a law that prevented them from cooking a medium rare beefburger in Forest Park. I had ordered the exact same burger a week ago from their other location and it was one of the best burgers ever had, which is why I ordered it again. What I got was a hockey puck burnt beyond recognition because they can only cook meat medium medium or medium well. Absolutely terrible. My partner ordered pulled pork tacos, what she got was stinky old rotten pork over a bed of nachos with cheese and the called it a deconstructed taco... How cheep and misleading. I will never and I mean never go to their Madison St. location ever again.

I just got the fried Bolonga sandwich and fries. It was very good. They just recently reopened, open for lunch which is awesome because we need more options for lunch on Madison. Anyways the people are all very nice. I got to try a Burger next !!!

Excellent bar and wait staff. Food was excellent! Love the draft and can beer selections!

First time here. The food was really good. I wish had taken a picture. My husband had the pot roast sandwich. I had one of the special's Prime Rib French Dip Sandwich Our waitress recommended. It was fantastic. We will be back.