Sakura Japanese Chinese - Forest Heath

I have been to many places, and the customer service at this restaurant is outstanding. The staff is hardworking and attentive. The food was also delicious!

My first visit to this restaurant was extremely disappointing. The service was awful, with incredibly slow wait times for taking orders and food coming out at different times. The waitress lacked eye contact and never asked if we wanted more drinks. When we requested the bill, we were handed the card machine with only the total displayed, making it impossible to verify the accuracy of the bill. I will not be returning and will not be recommending this restaurant to family or friends.

We frequently order delivery from this restaurant. We have only tried items from the Chinese menu, but it is the best we have had in years, comparable to the late lamented Golden Egg during its peak. The staff is very friendly and accommodating. We wouldn't order Chinese food from anywhere else.

We order at least once a month. They are so careful when preparing our daughters food as she has celiacs. Like most places there is not a lot she can order but enough. The prices are a bit high on some things but overall fair. We have never had a bad meal there ever.

Throughout the 80 times my wife and I have ordered this, we have been greeted 80 times with a good excellent and positive vibe at our door. It is clear that they care about their business and customers. I love the pride they take in their business. Highly recommended!