El Nopal - Floyds Knobs

Good food, awful service. Diner beware. Family of 5. Ordering was painful for those of us that didn't want it exactly as the menu said. Server didn't understand... read more Good food, awful service. Diner beware. Family of 5. Ordering was painful for those of us that didn't want it exactly as the menu said. Server didn't understand enough English. All orders came out mostly correct except my daughter's. She ordered plainburrito with fries. They brought burrito with red sauce and rice. Sent burrito back and got it corrected. When delivered sheasked about fries. The waitress said you have rice. I said she ordered fries. The waitress then left and we assumed she wasbringing fries. Everyone else finished eating. My daughter who had to wait on the corrected burrito finally finished. Shedecided to try some of the now cold rice since she was hungry and didn't have fries. She ate about half. We hadn't seen theserver since she left to get fries we thought. So we waited and she finally showed with the bill and no fries. I questioned theextra charge for the fries we didn't get. They argued with me about the fact she ate some of the rice. After trying severaltimes to explain we didn't want rice and only ate it because the fries never came, I realized that I was wasting my time withpeople that don't understand customer service and told them if I have to pay the $3 for a side of rice I wouldn't be returningto eat there again. They decided they were right and didn't want my future business. I failed to mention the dirty bowl theybrought for salsa and the plastic in my wife's chimi.And we didn't get any drink refills since the waitress was so poor. We loveel nopal and frequent different locations often. We have had poor service at some before but this was awful. We recommend thestate street location over others.

We had real good food it tasted real good Services good our waitress was great no problems thank you read more We had real good food it tasted real good Services good our waitress was great no problems thank you

The experience was decent, but the waiter didn't check in for refills and the restaurant seemed a bit understaffed. read more The experience was decent, but the waiter didn't check in for refills and the restaurant seemed a bit understaffed.

My child insists that everyone needs to know this is the best food ever! read more My child insists that everyone needs to know this is the best food ever!

I've visited many El Nopal locations, and this one is exceptional! Both the service and food meet high standards, and the staff is very friendly. I really appre... read more I've visited many El Nopal locations, and this one is exceptional! Both the service and food meet high standards, and the staff is very friendly. I really appreciate how clean this place is, and the restrooms are always well-maintained. El Nopal is definitely one of my favorites, and this location is no exception. For my birthday, we called ahead and received a complimentary dessert along with a fantastic birthday song from the staff; I couldn't have been more pleased!