Dunkin' - Flourtown

Great service! In fact the immediate response to my need was excellent. I drove up to the window and requested multiple gift certificates '33 ' and was instruct... read more Great service! In fact the immediate response to my need was excellent. I drove up to the window and requested multiple gift certificates '33 ' and was instructed to come inside. The representative and his assistant, without hesitation processed my order with patience, kindness and were professional in doing so. This was not an advanced order and they had little preparation time, yet serviced my order in Rapid Response Time . Commendable!!!

Dunkin Donuts is my second favorite place to go for a cup of joe. My first place is McDonald's. I was told that they serve La'Vazza coffee brand. Very good! read more Dunkin Donuts is my second favorite place to go for a cup of joe. My first place is McDonald's. I was told that they serve La'Vazza coffee brand. Very good!

This is a high-quality Dunkin Donuts, with a cozy indoor seating area and a fast drive-through. Every time I have ordered something from here, they have gotten... read more This is a high-quality Dunkin Donuts, with a cozy indoor seating area and a fast drive-through. Every time I have ordered something from here, they have gotten my order exactly right, and have done so very quickly. The staff is polite, attentive, and makes getting in and out with my morning coffee a breeze.

Mobile ordering here is basically impossible because they strategically disallow face to face interactions. You can only order through the drive thru or on a ki... read more Mobile ordering here is basically impossible because they strategically disallow face to face interactions. You can only order through the drive thru or on a kiosk. For some reason they had a table for Door Dash orders but didn?t have one for peopleordering through their own Dunkin app. Because of this, I waited and waited to try and awkwardly get the attention of anemployee just to find out that my order had been sitting behind the counter the whole time I waited. Very dissatisfied with thislocation.

When I drove into the drive thru, there were no cars. The worker did not attend to me through the speaker until a few minutes later and had no customer service... read more When I drove into the drive thru, there were no cars. The worker did not attend to me through the speaker until a few minutes later and had no customer service skills at all! She did not tell me what my total was instead she asked in an irritated voice,?anything else?? I pulled up to the window and o one came to the window for payment instead they stood around and spoke amongsteach other for about 7 mins. She finally came to give me my food and charge me ; no greeting or apology for the wait. I lookedat my food once I parked and saw black grinds all over my wake up wrap. My cold brew tasted like it?s was 30% iced coffee and70% water with sugar. Disgusting and disrespectful group of people; you don?t like your job find another! I will not be cominghere again what a waste of money!