Burger King from Florissant Menu

At this restaurant, contrasting experiences abound. Several patrons express frustration over inefficient service, incorrect orders, and misguided management decisions, leading many to swear off future visits. Complaints highlight prolonged wait times, poor communication, and perceived diminishment of food quality, particularly the breakfast platter. Conversely, some guests laud the establishment for its remarkable cleanliness and exceptional service, primarily from a standout employee named Sam, who consistently delivers hot, delicious meals in a welcoming atmosphere. This disparity suggests a crucial need for management to address service inconsistencies while maintaining high standards for food and customer care.

Last update: 31.10.2024

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What Mason Strosin likes about Burger King:
The restaurant was extremely clean with a very professional staff, led by the lovely Sam. The food was hot and delicious. This place will be a must-visit for me whenever I am in St. Louis. I returned to the city a month later and once again received 5-star service from Sam and her team. The quality here is consistent and I will definitely be back. View all feedback.

What Chantal Bédard doesn't like about Burger King:
Many problems at this restaurant. This time, they said to come in for my mobile order. I did an online order for the convenience of not coming in. I asked why and the manager said they didn't have the order ready. So, if I ordered at the window, it would have taken you the same amount of time to make it. Why don't you ask me to pull over and wait? She said cause we don't have to do that. Then I see one of the other e... View all feedback.

Mason

19.04.2023 - 17:33

The restaurant was extremely clean with a very professional staff, led by the lovely Sam. The food was hot and delicious. This place will be a must-visit for me whenever I am in St. Louis. I returned to the city a month later and once again received 5-star service from Sam and her team. The quality here is consistent and I will definitely be back.

Mabel

19.04.2023 - 17:33

I was able to quickly pick up my order and leave as there was no wait. The service was excellent, with a friendly representative wishing me a good day. Perfect experience.

Eveline

20.01.2023 - 12:23

I did not receive the correct order, even though I was the only one in line and it took extra time to resolve the issue when I called the restaurant. I was informed that I needed to speak to a district manager because it was after hours. As a result, I will not be returning to this restaurant. Rating: 1/5.

Mason

20.01.2023 - 12:23

Saturday to lunch and the service was excellent. also the personal was at the point

Jayde

20.01.2023 - 12:23

I'm slow, but the grill worker is off. management should learn more inspiring tactics to get better service

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