The Encore - Florence
The Encore
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The food is incredible, and the outdoor patio is truly fantastic. The view of the lake and the surrounding woods is breathtaking. We received exceptionally attentive and friendly service, and the quality of the food is unmatched. I would give this place five stars!
What a disappointment. I was recommended this restaurant by a woman and her husband at a coffee shop, but I’ve never felt so unwelcomed. From the moment we arrived, the hostess was rude when we mentioned we didn't have a reservation, making us feel like we were intruding, even though the place was nearly empty. Our waitress was equally unfriendly and had a strong smell of smoke, which was quite off-putting. She referred to the other woman as "mom," so I suppose that’s just her demeanor. I've heard so many positive things about this restaurant, so I'm not sure what went wrong, but their customer service definitely needs to improve.
This charming little gem in the Upper Peninsula is a must-visit. Housed in a vintage building with authentic, classic decor, it offers the option to dine indoors or outdoors, both with stunning views of the lake. The service is exceptional, and the portion sizes are generous. There's also a cute little bar inside where you can relax while waiting for your table. Reservations are recommended. We will definitely return! We enjoyed the lobster tail, salmon, and chicken marsala. Five stars!
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