Starbucks - Florence

Reagan is by far the sweetest employee at this location (or any Starbucks stores I?ve ever visited . Not only is she super friendly, but she?s a great and quick barista. I?m not one to leave reviews, but this girl deserves a raise!! Hire more people like Raegan for better customer satisfaction :

Every time I come here there?s the most hateful lady working. Today I had to overhear her belittling a new employee for explaining that someone else trained her a different way. I always try to avoid going if she?s there but this was absolutely out of line. From what I gather she?s not even a manager so it?s even more uncalled for to be so hateful to someone new. If you don?t want a job working with people don?t work with people. There?s no reason to be the most hateful person continuously to both customers and coworkers. It?s disappointing they would even allow someone to be working there with that type of attitude.

I travel a ton and stop in Florence for hotels. Starbucks tend to be easy for a quick in and out egg bite coffee breakfast. This Starbucks has some of Worst customer service. And this isn?t based on one experience this is based on several. I asked a simple question and they ignored me. I repeated my question and they respond with an attitude. I got my egg bites and they were cold. God forbid you a for them warmed up. It?s like your Inconveniencing them. Honestly I?ve just had enough. Im not coming back.

Reagan and Lily are amazing! Google redirected us to this Starbucks on our road trip and we were so glad they did. Everything we wanted (cold brew, fraps), they were out but were able to come up with creative alternatives the whole family enjoyed. They were personable, attentive all whole being QUICK! Thanks so much Reagan and Lily! PS this is my first ever review (typically do not leave them) but they deserve all the goodness @Starbucks!

AVOID this Target Starbucks. Poorly trained and rude employees. Rude black lady working today (morning July 25 2022) wanted to charge me extra for coconut milk with an ice coffee ??! No other Starbucks charges for a splash of coconut milk.