Kfc - Florence

I approached the window and ordered a mashed potato bowl along with a sweet tea, handing the cashier a $50 bill. I asked for some change in fives and tens, but... read more I approached the window and ordered a mashed potato bowl along with a sweet tea, handing the cashier a $50 bill. I asked for some change in fives and tens, but she said she couldn’t do that and ended up dropping my change on the ground. To make matters worse, I received the wrong order, and when I returned it, she said I owed an additional $2. I agreed to pay it, but I expressed my frustration about her dropping my change on the ground and her rudeness. I regretted not taking my money elsewhere, but I was purchasing this meal for my nephew. The staff was unprofessional and disrespectful; I would never drop money on the ground, especially a large bill. I won’t be returning to this place again.

They have some incredibly delicious chicken! I treated myself to a 4-piece meal. read more They have some incredibly delicious chicken! I treated myself to a 4-piece meal.

I visited this restaurant yesterday while visiting a family member, and my family and I enjoyed our meal and cleaned our table afterwards. However, the manager... read more I visited this restaurant yesterday while visiting a family member, and my family and I enjoyed our meal and cleaned our table afterwards. However, the manager followed us out of the restaurant and told us that we needed to clean up our mess. My mom had specifically cleaned the table where we ate. As a restaurant manager for one of the largest establishments in Greensboro, North Carolina, I have never witnessed such a level of disrespect from a manager. Aside from that incident, the food and atmosphere were enjoyable.

I tried the new wrap and although a bit spicy for myself it was great. read more I tried the new wrap and although a bit spicy for myself it was great.

Used the Kiosk for the first time in a KFC. They forgot to make my drink and seemed confused when I asked about it. They also, put gravy on my mash potatoes whe... read more Used the Kiosk for the first time in a KFC. They forgot to make my drink and seemed confused when I asked about it. They also, put gravy on my mash potatoes when I ordered without it. I believe this was the manager I spoke to, but she seemed disinterested and like she didn't really care, no apology from her. Team members were nice though.