Kfc - Florence

The food at this restaurant made me sick. The side dishes were old and cold, and the main dish was undercooked, appearing slim and pink inside. read more The food at this restaurant made me sick. The side dishes were old and cold, and the main dish was undercooked, appearing slim and pink inside.

KFC is severely understaffed and suffers from poor communication. Despite ordering ahead, I waited 20 minutes before being told my food would be delayed by an a... read more KFC is severely understaffed and suffers from poor communication. Despite ordering ahead, I waited 20 minutes before being told my food would be delayed by an additional 25 minutes. The restaurant scored only 78 on its health inspection, with sticky floors and dead bugs near the windows. The owner of KFC clearly needs to take responsibility and improve the overall management. It's disappointing to see such a lack of professionalism both in service and in the menu execution.

Extremely poor communication. I was only informed 20 minutes in that my food would take another 25 minutes to be ready. I ordered well in advance, so it should... read more Extremely poor communication. I was only informed 20 minutes in that my food would take another 25 minutes to be ready. I ordered well in advance, so it should have been prepared by the time I arrived. The place scored 78 on health inspections, with sticky floors and dead insects visible through the windows. Whoever owns this KFC, you need to take responsibility and improve your business. This is truly disappointing.

Great foods so crispy and hot fried chickens.. read more Great foods so crispy and hot fried chickens..

I would rate this restaurant 2 stars, but they did have a health score of 96. I ordered a 4-piece chicken tender meal, but the tenders were overcooked and quite... read more I would rate this restaurant 2 stars, but they did have a health score of 96. I ordered a 4-piece chicken tender meal, but the tenders were overcooked and quite tough. The fries were also overdone and hard, and the biscuit was stale and difficult to eat. On a positive note, my wife really liked the lemonade.