Jack's - Florence

I don't know what to do with the night shift at this jack, but ive went a few times in the last months and received every time passive attitude from another wor... read more I don't know what to do with the night shift at this jack, but ive went a few times in the last months and received every time passive attitude from another worker. went around 8 and got 2 meal times, received an entry for easy order. I got my meal and made a quick leak. wrong side, false drink size and none of the sauce I asked. after the job I got for the order, I thought it would be worse if I went in and asked about the right thing. I guess I'd better get to the cloverdale jacks.

They have really good burgers. I just wish they'd bring back the cheddar seasoning they used to put on the fries. read more They have really good burgers. I just wish they'd bring back the cheddar seasoning they used to put on the fries.

I really appreciate it when my food is fresh, but I've noticed that sometimes, depending on who is on shift, the food can be cold. On a positive note, they offe... read more I really appreciate it when my food is fresh, but I've noticed that sometimes, depending on who is on shift, the food can be cold. On a positive note, they offer dog treats if you go through the drive-thru with your furry friend!

Despite the restaurant being very busy, the customer service was excellent, and I didn't have to wait long for my meal. read more Despite the restaurant being very busy, the customer service was excellent, and I didn't have to wait long for my meal.

I absolutely love Jack's! Today, though—oh my goodness! Every employee was overwhelmed. The microwave broke, which meant no pancakes, and the restaurant was pac... read more I absolutely love Jack's! Today, though—oh my goodness! Every employee was overwhelmed. The microwave broke, which meant no pancakes, and the restaurant was packed with customers who had already placed their orders. Some people were getting quite frustrated because their orders were incomplete. My order was incorrect as well. The staff was so busy that it felt almost impossible for them to keep up. Things got a bit heated at the front counter and drive-thru a few times. After about 35 minutes of waiting, they finally managed to catch up and get our orders sorted out. It was a long wait and a bit chaotic, but I know it was just a rough day. I still love Jack's!