Gerrards Bakery - Flintshire

It 's not the shop but the butty van that comes to our industrial estate, everyone sends a team messages around GERRARDS!!! and we all pile out its nice food for a sandwich van, my only gripe is one time this big guy ate all the sausages and when I asked for a sausage muffin there were non left so had to have bacon. all good thou :

We bought a pack of scotch rolls from a shop in Corwen as a special treat, since they are considered a luxury item at 40p each. Unfortunately, they were stale and tasted absolutely awful. I reached out to the company via email, but have not received any response. This lack of communication shows poor customer service.

Today, my husband and I visited this restaurant. There were two staff members behind the counter. My husband sat down while I purchased two hot chocolates, which were delicious. While waiting, I got in line again and purchased a whole loaf of bread, had it sliced, and paid for it. As I sat down to enjoy my drink, another staff member arrived behind the counter with a pen and clipboard, appearing to order stock. Despite serving customers and handling money, she never washed her hands. She started moving uncovered bread, still without washing her hands, and even dropped a loaf on the floor next to her shoes. She picked it up and placed it back on the surface, continuing to handle bread and write. Another staff member, who saw her drop the bread, put it back on the rack to be sold. I informed the assistant that the loaf she had just put with the other open loaves had been on the floor and she had put it back for sale. She said she would take it off and put it in the back, but I suggested she should throw it out. Concerned that the bread I purchased might have touched the floor, I decided not to eat it and left. It seems that the bread I purchased may have also been mishandled and potentially contaminated.

Popped in..as my wife had been before. Friendly staff. Food well displayed. Coffee..lukewarm and tasteless. Waitress said they only give 1 Shot...she was right. Toasted teaccke ok..but too much butter. Won't be back

The options are usually a bit limited if you don't get there early enough and they could possibly keep the pasties and rolls warmer, but it's great value for money if you're in a rush.