Dom’s Diner - Flint

This restaurant has the worst customer service I have ever experienced. The food was also terrible and not cooked properly. The management and staff were awful,... read more This restaurant has the worst customer service I have ever experienced. The food was also terrible and not cooked properly. The management and staff were awful, showing racist behavior. I have never been treated so badly or experienced harassment in my life. I will be contacting the Better Business Bureau about this.

I usually don't have a problem at this restaurant I actually used to love coming here but today I received a take-out order one of my meals I ordered onion ring... read more I usually don't have a problem at this restaurant I actually used to love coming here but today I received a take-out order one of my meals I ordered onion rings when I got home I noticed the onion rings were not cooked all the way and super soggy and the garlic toast that came with my other meal was soggy as well the toast could be saved by putting it in the toaster mainly was wanting the onion rings replaced because the rest of the meal was okay.I called the establishment to let them know about the items I was not happy about and the person that was on the phone immediately tried to blame me for the soggy food saying did you leave it here too long how long did you leave it here? I stated that I picked up my order right away I did not leave it sitting there and that I was just calling to let them know and if I could get compensated for the items that were not good wasn't asking for the whole meal to be fixed. she proceeded to be very rude and that she would not compensate for it and that I should have looked at my order before leaving I told her that the person who rang me up had it wrapped up and said you're ready to go so I didn't think I was going to have any problems because I come there a lot and usually don't have a problem then she was tired of talking to me about the situation so she put me on hold then hung up on me I called back she hung up on me again I am furious and feel so disrespected. Beyond unprofessional. I will never come here again after how rude and nasty I was treated if she didn't want to refund the items instead of customer blaming she could have been more sympathetic and at least apologize for the nasty food instead of hanging up in my face and being extremely rude will not come here ever again and will be sure to tell others about my experience . Can't believe how rude the staff member was to me not sure if it's one of the owners or regular staff but her attitude was unacceptable.

This family-owned diner is noteworthy for its customer service and family-oriented decorations. The food is typical of diner fare, which is to say pretty simple... read more This family-owned diner is noteworthy for its customer service and family-oriented decorations. The food is typical of diner fare, which is to say pretty simple recipes but hearty and well prepared. The staff and owner are outstanding and obviously have a lot of pride in their work and place of work.

Was there Friday last wk was waited on by a young lady,she couldn't understand English or talked it, shouldn't have been greeting people I seen 3 tables leave w... read more Was there Friday last wk was waited on by a young lady,she couldn't understand English or talked it, shouldn't have been greeting people I seen 3 tables leave when she told them she couldn't understand English,other server I waved down was very apologetic,other than that food is 5 star

I absolutely adore this restaurant!! The quality of the food matches the excellent customer service. The portions are generous, and the prices are fantastic, de... read more I absolutely adore this restaurant!! The quality of the food matches the excellent customer service. The portions are generous, and the prices are fantastic, definitely worth every cent! I particularly love the Bosco Chicken and Waffles (with all dark meat), it's one of my go-to dishes here. I have enjoyed every dish I've tried, especially the desserts. I highly recommend this place to everyone! Food: 5/5 stars.