Arby's - Flint

The best. Carmen and her staff are great. Fast. Hot food. Highly recommend read more The best. Carmen and her staff are great. Fast. Hot food. Highly recommend

Me and my daughter stopped in to get our favorite sandwich, the Market Fresh Ranch. Unfortunately they were completely out of turkey so we weren't able to get i... read more Me and my daughter stopped in to get our favorite sandwich, the Market Fresh Ranch. Unfortunately they were completely out of turkey so we weren't able to get it. : Maybe next time!

I ordered a sandwich. When I got home, I discovered it was the wrong sandwich and had to drive back. When I explained the situation, the young woman at the wind... read more I ordered a sandwich. When I got home, I discovered it was the wrong sandwich and had to drive back. When I explained the situation, the young woman at the window gave me a new sandwich. I sat there for a second waiting for her to say she was sorryfor the mistake or my inconvenience. Instead, she waved me on saying I was good to go. So I very politely said that when youmake a mistake requiring me to drive back, you should say I?m sorry or sorry for my inconvenience. She looked at me like I wascrazy or probably worse, turned her back walked away. Everyone makes mistakes BUT you apologize. That?s all it takes. Verypoor management. I know businesses are having a tough time having enough employees but that should not affect how customers aretreated by the employees they do have.

Worst customer service ever had to wait for my food SHAY the crew member at drive-thru did not give me my drink when I asked her for it after having to pull ahe... read more Worst customer service ever had to wait for my food SHAY the crew member at drive-thru did not give me my drink when I asked her for it after having to pull ahead and wait for my food she told me to go back around and wait in line again just to get mydrink I will never go to this go arby's again . IF ASKED TO PULL AHEAD AND WAIT FOR YOUR FOOD REMEMBER TO GET YOUR DRINK SOYOU'RE NOT TOLD TO GO BACK AROUND AND WAIT AGAIN

It seemed like they were super busy when I pulled into the drive thru but Carmen was friendly when she took my order. Very fast and I can tell she?s good at her... read more It seemed like they were super busy when I pulled into the drive thru but Carmen was friendly when she took my order. Very fast and I can tell she?s good at her job : just wanted to say thanks Carmen at the Fenton road Arby?s!