Subway - Flensburg
Subway
Description
Images
Feedback
We received very attentive and friendly service, didn't have to order at a terminal (I didn't see one either), and got everything exactly as we wanted. It tasted great. My long vegan sub cost €11.29 without any extra charge for being gluten-free, and it came with plant-based teriyaki and vegan cheese (baked right in, mmm).
I recived something called a sandwich. I threw it out inmediately. It was so disgusting.
Here, too, the staff were completely overwhelmed. There were only two of us ordering via this electronic ordering system, and we entered everything correctly. But the staff mixed up almost everything again. Or didn't fill it up at all.
I would like to complain about serious deficiencies I encountered during my visit to your branch on October 3rd. The service by an employee was extremely unfriendly, but this was just one of several unacceptable incidents. Far more serious were the hygiene violations I observed: The employees consistently worked in an unhygienic manner. Specifically, they operated the cash register, accepted online orders via receipt, and then made the sandwiches without changing the gloves they used. In addition, the employee appeared to lack basic knowledge of personal hygiene in the restaurant industry, as her hair was not properly tied back. Furthermore, the sandwiches were poorly filled, with a barely adequate amount of salad and other ingredients. Having already had a similarly negative experience at your branch at the central bus station, I am unfortunately forced to refrain from visiting any of your branches in the future. The abysmal unfriendliness and poor work ethic of the staff are unacceptable.
Menu PDF
More information
QR-Code for the menu
