Bonsai 3 - Fishkill

While the service was fantastic and our waitstaff was super helpful, I just was not a fan of the food overall.Food: 2/5

Don’t waste your money. On July 15, 2023, I ordered different kinds of rolls for $97. The sushi was incredibly small. The rice was hard as a rock and some of the fish was spoiled. I complained to the manager and they told me if I didn’t like it, don’t ever come back again. Very very rude people. This was a really bad experience and I had to put most of the sushi in the garbage. This is the Bonsai 3 restaurant located at the Fishkill plaza. With this review, I’m trying to help others so they don’t make the same mistake.

I 've been in the food industry for more than a decade and I have never been more disgusted. The waitress was rude and inconsiderate. This establishment is not kid friendly, they do not offer highchairs or booster seats. Therefore I could not buckle my son in to eat our lunch. He spilled his apple juice and she refused to give us a new one because she did not spill it . I asked for 3 waters with lemon. I reminded her about the lemon and she brought me back 1 lemon for our 3 waters. I asked for extra napkins as I had used the 3 I was given and the server brought me 2 napkins. When I serve my guests with children I automatically bring extra napkins. To be so cheap and skimpy is absurd. Then when the food came I had to ask for plates to eat our food because we were sharing. Then the server had the audacity to tell me what you do with my son. She wouldn 't even let him keep the LAMINATED MENU to pretend order from. I go to japanese restaurants all over dutchess county as my children are part Japanese I have never been treated so rudely before. For the first time in my life I left without leaving a tip!

The woman taking the orders has a very rude attitude and is very short with the customers. I stood behind someone and listened to her speak to the man who was ordering ahead of me and by the time she got to me I just had enough of it. I told her about it and left.Food: 5/5

This place has easily had the best atmosphere of any restaurant ive ever been too