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#36 - Fast Food - FIGTREE, Sandwiches, Chicken

Reviews

Overall Total Score
2.5 out of 5
Average | 60 reviews

Was User at Subway a mag?
Very nice quality food and always fresh. Staff is friendly and quick but sometimes the subs are barely cut and have a tiny amount of sauce. Small issue but overall it's been very yummy and not too many issues! View all feedback.

What User dislikes about Subway:
efficient but zero customer service capabilities. found several haare in the brot baked, which was not a surprise when both girls had worked long ponytails. the one who made the sub had haare over her hemd and her ponytail rubbed over the chopped board when they dressed. View all feedback.

Reviews from various websites

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Last update : 09.12.2022

2.2 ★ from 14 reviews

Efficient but zero customer service capabilities. found several haare in the brot baked, which was not a surprise when both girls had worked long ponytails. the one who made the sub had haare over her hemd and her ponytail rubbed over the chopped board when they dressed.

2 young girls working Saturday 12th January have zero customer service skills. No hello. No what can I get for you. I'll just stare at you awkwardly. One does half the job leaves for out the back. Other one takes over. Didnt ask if we wanted salt pepper and end. Just felt like we along with other customer there were massive inconvenience for them

The pick-up service was excellent—quick and always punctual!

The chicken is undercooked, the vegetables are old, I can't eat it at all. the service is zero

The delivery took an unusually long time. When it finally arrived, my meatball was ice cold because it had been packed with the drink in the same bag. Additionally, the broth I received was incorrect and not roasted as I had ordered. Overall, it was a terrible experience.

Subway FIGTREE presents a sharply divided experience for diners. While some patrons appreciate the quality and freshness of the food, highlighting the quick service from friendly staff, others voice significant dissatisfaction. Complaints range from unprofessional service and lack of customer interaction to hygiene concerns, such as hair found in food. The staff's treatment by management has also drawn criticism, suggesting a negative work environment. Overall, diners seem torn, with some vowing to return while others firmly advise against visiting, reflecting a restaurant in dire need of consistent staff training and management improvements.

Facebook
1.1 ★ from 1 reviews
Google
3.0 ★ from 23 reviews
Restaurantguru
3.0 ★ from 22 reviews

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