Friends Pizza Figtree - Feedback

#2 - Pizza - FIGTREE, #13 - Seafood - FIGTREE, Asiatic

Reviews

Overall Total Score
3.8 out of 5
Very good | 668 reviews

Was User at Friends Pizza FIGTREE a mag?
Came in with my missus, table was clean and waitress was lovely and well spoken. Started off with a greek salad. Absolutely amazing!The pizzas came out, these are some of the freshest and most homemade style pizzas I’ve ever had!Had the ricotta canoli and the bomboloni (nutella ball) for dessert. AMAZING.This place has really brought authentic Italian cuisine into the community, highly recommend to anyone nearby to g... View all feedback.

What User dislikes about Friends Pizza Figtree:
what is going on with you, so a good taste with pathetic behavior. most employees are good, but these two so-called seniors are so unprofessional and rude with customers and suppliers. View all feedback.

Reviews from various websites

Menu

Last update : 08.12.2022

3.0 ★ from 13 reviews

What is going on with you, so a good taste with pathetic behavior. most employees are good, but these two so-called seniors are so unprofessional and rude with customers and suppliers.

The customer service is terrible! I ordered on the phone, came paid after 30 minutes and waited for my order. obviously forget my order and should have been honest and told me when I arrived. no engagement or interaction just wanted to pay me. After waiting for 15 minutes with absolute recognition that my order would be too late, I had to initiate the discussion and ask if they forget my order? there was a lot of empty look between the young person and the guy who makes the pizza, said part of it. ten minutes pass, and still no one initiates every discussion and I ask again how long will it be? I was told shouldn't be too much longer, I give feedback that it would have been nice when I arrived that they forget my order, and I would wait another 20 minutes or so than to wait I left and sat in my car. I finally get my order and it will be given to me with absolutely no excuse or recognition that it was late. as I leave, I give a few feedback that her customer service could do with something improvement. I do not recommend that people go there if they want to be treated with respect. hot tip youngs, customer service is one of the reasons why they are back business. as the tines rise and the money for families becomes narrower, they will take away as if. people will not choose to spend their money where they are not respected. a simple smile, small talks and man should be given one.

**** large pizza, large pizzas, large pizzas, large pizzas, large pizzas.

Fantastic food. Reckon I found my favourite pizza place. Can't wait to dine in.

Ordered a pasta dish with Prawns on Friday night and when I opened it at home there were no prawns. Called them and they offered a new dish great! But we didn’t feel like Coming back out so they offered a free replacement next time we order great!Since we had left over pizza I said let’s grab that replacement meal on Saturday. When we went to pick it up we basically were accused of lying for a free dish! Were told ‘were we sure?’ That they had ‘checked the cameras and all prawns dishes had prawns in them’Sorry but we’re not hard up for a free meal.You ACTUALLY sold us a prawn pasta with no prawns.It wasn’t us being deceitful It was YOU made a mistake.But thanks for making us feel like a scab for your errorWe did order regularly from Friends but won’t anymore.The pasta dishes are half full these days anyway

Friends Pizza offers a charming blend of authentic Italian cuisine in a family-friendly atmosphere, praised for its delicious homemade-style pizzas and generous portions. Many customers enjoy the relaxed environment, marked by friendly staff and a welcoming backyard. However, experiences vary, with some critiques highlighting lapses in customer service and issues with order fulfillment. While many diners celebrate the restaurant as their new favorite for special occasions, concerns linger regarding staff professionalism and attentiveness. Overall, Friends Pizza stands out for its culinary offerings but could enhance its service to match its delicious food.

Int Restaurants

Last update : 04.02.2024

3.9 ★ from 335 reviews
donna-bosilkovski
Donna 04.02.2024 - 14:22

Great relaxed place for the family to eat. Friendly helpful staff, very very generous sized meals. Parmigiana A+, Gourmet Mediterranean Pizza A+, Vienna Snitzel A+.  Our new family favorite restaurant. Many thanks to our new 'friends ' at Friends for a lovely evening.

melinda-mcmullen
Melinda 04.02.2024 - 14:22

I absolutely adore this restaurant! The food is excellent and reasonably priced, the service is attentive, and the portions are generous. Come hungry!

julie-lozenkovski
Julie 04.02.2024 - 14:22

We absolutely love Friends Pizza and are regular customers. This past weekend, we celebrated our son's 16th birthday with a group of 40 people, and the service was outstanding. They didn’t miss a beat—everyone was friendly, just like their name suggests, and the food was served promptly. We couldn’t find any faults at all!

peter-burgoyne
Peter 04.02.2024 - 14:22

The pizza is pretty awesome, but the karaoke is the real clincher!

wendy-knowles-lawyer
Wendy 04.02.2024 - 14:22

It is a great family restaurant, they are so welcoming. Awesome food!

Facebook
4.5 ★ from 27 reviews
Google
4.0 ★ from 115 reviews
Tripadvisor
3.5 ★ from 34 reviews
Zomato
3.3 ★ from 7 reviews
Restaurantguru
4.2 ★ from 137 reviews

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