Hardee's - Festus
Hardee's
Description
At this restaurant, diners frequently report dissatisfaction due to a pattern of order errors, unsatisfactory food quality, and cleanliness issues. Customers have experienced everything from missing ingredients to mishaps with delivery, including tacos that fall apart upon opening. While some staff members, like manager Alexis, have shown commendable customer service in addressing complaints, others lack proper training, resulting in disorganization and confusion. Although there are moments of enjoyable meals, such as hot food with good taste, the overall dining experience leaves much to be desired, suggesting a pressing need for improvement in both service and operational efficiency.
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We went there for breakfast, but it seemed like the place wasn't fully prepared to open. While it was clean, the dining area was lacking in supplies—there was no ice in the machine, and my preferred drink was not available. The staff behind the counter assisted us, but they didn't seem very enthusiastic about it.
I went shopping for my 87-year-old mother and decided to stop by Hardee's to grab a couple of sandwiches. I ordered hers without pickles and mine as usual. Unfortunately, my sandwich had a rather dry burger and a tough bun, while Mom's sandwich was plain with no toppings and also had dry meat.
I waited 30 minutes for chicken tenders and fries. The wait time for fast food was unacceptable.
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FAQ
More information
QR-Code for the menu
