China 1 - Festus
China 1
Description
**Restaurant Review: A Mixed Bag of Experiences**
This restaurant has garnered a spectrum of experiences from loyal patrons, reflecting a worrisome decline in service quality. While many customers praise delicious lunch specials and standout items like crab rangoons, several have faced troubling incidents, including long wait times and cold, unsatisfactory food. Arguments over menu discrepancies and unhelpful staff interactions have led to frustration and disappointment. Despite a few positive mentions of the owner’s professionalism and the reasonable pricing, the overwhelming sentiment suggests that without significant improvements in service and consistency, many will reconsider their dining choices.
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Feedback
This is the best Chinese restaurant in the area! They offer fantastic lunch specials and serve the most delicious crab rangoons I've ever tasted. The prices are unbeatable, and they give you generous portions!
I ordered General Tso chicken and found it had an overpowering flavor, almost as if it were past its prime. I was quite disappointed and probably won't be coming back.
I've been a customer for years, but tonight I experienced the worst customer service I've ever had from this restaurant. Their service has been declining for a while now. It was incredibly frustrating when, during checkout, the staff member insisted on arguing with me about their online menu. This was a concern he brought up regarding my phone order. I don’t understand why he felt the need to confront me! I was satisfied with my order and knew what was listed online, which clearly didn’t match the menu at the restaurant. That’s not my problem; it’s theirs, and it should be addressed without arguing with customers. Total disappointment. I will not be ordering from here again. #hellolamsgarden
Menu PDF
FAQ
More information
QR-Code for the menu
