Motta - FERNO
Motta
Description
Images
Feedback
Food and service were good, BUT please make sure to check your receipt like other yelpers have advised. I was charged for a bottle of Prosecco when I only...
This is one of those reviews that I'm not sure why I'm even writing because people at airports don't check stars before they eat, we're all just desperate...
It feels like home Kindness, professionalism, and hospitality The lady with the black ponytail is very nice and welcoming, the lady with the gray bob is very nice and professional The man at the cash register is very good and welcoming I highly recommend
I travel a lot for work, and here at Motta I get my last good coffee before boarding. The staff here is truly fantastic, and I was very sorry to see how they were treated by a beige-clad hostess after I tried to accommodate her requests. This non-Italian hostess was so young and so unfairly rude that I decided to write this well-deserved praise to the Motta staff for how they handled the unpleasant situation. I returned to this bar very early one morning and unfortunately had an unpleasant experience with a lady at the cash register and bar (long black hair and a very contemptuous attitude). She was chatting and joking with some customers in uniform (or were they colleagues, I don 't know), making all of us impatient as we were waiting for a coffee that was already made under the machine and therefore served almost cold. This lady made me and other customers feel almost unwanted as she laughed with these other customers in uniform. Truly unprofessional
Menu PDF
More information
QR-Code for the menu
