Dairy Queen Grill Chill - Federal Way

Kinda upset about them not turning my blizzard upside down.

Rough location due to vandalism and robberies but despite this they do the best they can. The food is okay and the service is great.

I’m not too sure what’s going on here but it’s almost like a mom and pop shop and they think they have no connection to Dairy Queen itself. Drive thru you wouldn’t know but going in is sketchy. I only get the fries or an ice cream just off the vibe from going in one time. Just doesn’t feel or look clean. From the employees to the smell of the place something is off.

Went here to get a blizzard. It was 9:15pm and they closed at 10. I was informed they had no ice cream. They said they already cleaned one machine and the other was broken. Mind you while I was waiting for my fries, I observed other workers going to the ice cream machine getting ice cream for other customers. Even customers that came in after myself. When brought to the workers attention, he said they were filling orders for people ahead of me. Poor customer service.

I am a fan of their Head Caramel brownie cupfection, I always go for one maybe once a week, but unfortunately a few days ago I tried one of their burgers and it came out a hair, the staff very kindly changed it for me, but I still didn't eat with the same taste after what happened