Zao Modern Asian Cafe - Farmington

The customer service experience was outstanding, but unfortunately, the food was quite bland in flavor. Given the current inflation, it also felt excessively priced for what was offered. While there are other menu options available, the quality may vary by location since this is a chain. Overall, it’s just decent for a quick meal in the area. I would recommend being cautious about this location specifically, as there are many competing restaurants nearby. At the time of this review, I can't suggest visiting this establishment. Although Zaos has a great decor and location, it lacks generous portion sizes and a more flavorful menu, which makes it hard to recommend as a dining option in the Farmington Station area.

I typically adore Zao, but unfortunately, this location really fell short in terms of food quality during my last visit. The brown rice was excessively crunchy! Since I ordered my meal to go, I couldn't get a replacement bowl. This has never happened to me at Zao before, so I think I'll avoid the brown rice in the future unless I can confirm that it’s fully cooked.

I'm getting really frustrated with my online orders always being incomplete or incorrect. I posted a photo comparing what I ordered (Zao Way soup with added broccoli and onion) to what I actually received (soggy rice with a few carrots and chunky pieces of chicken).

Convenient location with fast service! Love the wraps and hibiscus drink!

Great gluten free options. They change their gloves when you mention gluten free requests. Impressive.Dietary restrictions: Gluten free options