Reviews - Ruby
Reviews summary
Reviews for Ruby's Chinese takeout in Portchester are mixed. Some customers experienced issues with delivery and the quality of food, while others were satisfied with their meals. The prices are higher when ordering online compared to calling directly, but free delivery is available for orders over £15. Despite some negative feedback regarding food quality and customer service, others enjoyed the flavorful dishes and polite staff at Ruby's. Ultimately, experiences vary and it may be worth a try for those looking to reminisce on past dining memories or seeking a convenient takeaway option.
Reviews from various users
Last update : 03.11.2023
The food at this restaurant is okay, but still relatively decent. However, if you place your order online, it goes directly to the foodie app and the prices are 15% higher than calling Ruby directly. Plus, delivery is free for orders over £15! This resulted in a savings of over £5 on a £25 meal for us.
Ordered takeaway from rubeys Chinese portchester . Wasn’t what we ordered . Food was awful full of grease no taste to it . When phoned up to complain women on end of phone was very rude . Want give a refund ... Warning do not play a order with these takeaway ...
Part of the order was for Fillet steak in black pepper sauce , we counted 27 pepper slices and only 7 slices of fillet steak , which was tough and shaped exactly like the beef in the chow mein. We doubt it was fillet steak.Overpriced and tasteless
We used to love getting Chinese takeout from this place, but it has really gone downhill. We ordered chicken and prawn balls in batter, but all we could taste was old oil and no flavor from the chicken or the usual sweet and sour sauce. The crispy beef lacked flavor and crunch, with a sauce similar to the pork balls. The roast pork with ginger and spring onion was tough and cut too thick, with the ginger being impossible to chew. The only decent dish was the egg fried rice. We paid over £22 for a disappointing meal that ended up in the trash. This will be our last time ordering from here. - Richard
Phone up to have a delivery, but they couldn't find our postcode considering we only live 5 mins down road so ended up collecting. Got food which was warm. Chips reheated not fresh, no lemon chicken, just very dry chicken disgusting, we rang up but just not bothered. We won't be going back again