Vocelli Pizza - Feedback

This Falls Church location is awesome !!Excellent Owner and Great Food. Got delivery, and owner corrected our order, and then one pizza was not right, and he re... read more This Falls Church location is awesome !!Excellent Owner and Great Food. Got delivery, and owner corrected our order, and then one pizza was not right, and he remade it and immediately sent to our Hotel Room !Highly Recommended-Great Service-Great Food-Good Prices for large orders !! 10 out of 10 !!! Kid-friendliness: Owner is the best ! Super Kind, and on the phone extremely friendly !!

Usually I love this place. Good service. Good food. But they recently hired an Indian guy that’s rude on the phone, hurrying me up. I got there 40 minutes after... read more Usually I love this place. Good service. Good food. But they recently hired an Indian guy that’s rude on the phone, hurrying me up. I got there 40 minutes after calling and my food wasn’t even in the oven yet. They weren’t even busy and I suspect he was working under the influence of something because he could barely keep his eyes open. Unprofessional. I hope this place pulls it together soon.

Our Ultimate Frisbee team was in town for a tournament. We always plan a Pasta party for our tournaments for the team and parents when we're on the road (45 peo... read more Our Ultimate Frisbee team was in town for a tournament. We always plan a Pasta party for our tournaments for the team and parents when we're on the road (45 people). I called and John, the owner, answered. I told John our needs and that we would need delivery. He was very accomodating, attentative and helpful. He planned a great menu, there was more than enough food and everything was delivered to our hotel right on time. John even helped us set up! I highly recommend catering from here! Thanks John!!! ~Pennsbury Ultimate Frisbee

My first experience was buying 5 pizzas for a birthday party in the same plaza. I reluctantly went with this place because of its location and because I noticed... read more My first experience was buying 5 pizzas for a birthday party in the same plaza. I reluctantly went with this place because of its location and because I noticed that the positive reviews praised the pizza, while negatives were service related. I called in my order, received a discount because of the party location. Pizza was made on time, I was acknowledged with in a minute or two because there may have been only 1 or 2 employees working, was out in 15 seconds, and most importantly the pizza was better than most others in their category and they did double cut slices per instructions. My experience was 4.5+ stars.I noticed that some of these over the top negative reviews are from those who rarely give more than a 1 star so keep that in mind (yes I was bored and curious after my experience so I looked through a few recent reviewers)... This place seems to get either gets a 5 or a 1

I have never ate here nor will ever due to the customer service I called placed order, the phone disconnected, I call back the guy was rude said you keep callin... read more I have never ate here nor will ever due to the customer service I called placed order, the phone disconnected, I call back the guy was rude said you keep calling but he didn't confirm my order or anything or ended the call like a normal person off of customer service alone..horrible..why shud I give my money to a business that act like they are not in a business to provide a service like they doing the customer a favor..rude for no reason. I never came to pick.up my order because because of lack of common customer service...rude for no reason...if u don't Want the business or value the customers sell it...retire...there are more and better pizza places than here