Chick-fil-a - Falls Church

What can you say it's Chick-fil-A awesome staff clean environment Food: 5 Service: 5 Atmosphere: 5

Service: Take out Meal type: Dinner Price per person: $1–10 Food: 5 Service: 4 Atmosphere: 4 Recommended dishes: Spicy Chicken Sandwich Parking space Plenty of parking Parking options Free parking lot

I can't wait to see how the remodel goes. This franchise was definitely showing its age before the pandemic, with grass floors and an overall ickiness. Service: Take out Meal type: Dinner Price per person: $1–10

Ordered food 1 hour ago. I tried to go back into the app to see the progress after like 45 minutes and I couldnt. My card got charged. Got an email confirmation of the order. Have called the store 7 times but no one answers the damn phone. Service here has always been fine when ordering and picking up at the store. But any time I order delivery the service is trash. Service: Delivery

After having a number of terrible service experiences at this branch, today was a the lowest bar I’ve experienced at a fast food establishment in awhile. I ordered a curbside pick up for just a medium sized lemonade. After 20 minutes of waiting and receiving an incorrect notification my order had been delivered, I left my car and went inside. Inside by the counter, I was not helped or even acknowledged for another 8 minutes. At that time, I had to flag down an employee myself who milled around for awhile, eventually giving me a drink that had been standing for 30 minutes. Unsurprisingly, the drink was as refreshing as my experience overall. For a company built on customer service and high quality food, I felt this branch (in this experience and in several others) was competing to be the outliner. No thanks and never again. McDonalds is across the street, and I would recommend giving them a stop instead.