Canada - FALERNA
Canada
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We went for lunch this Easter Monday. The place was welcoming, although the bathrooms could use some work. The fixed menu for this day cost €50, which, to be honest, was worth it, and we had fun with the dance class and karaoke. The only annoying thing was the difference in treatment between tables. We saw various dishes on the menu served twice or three times at some tables, and we even dared to ask for seconds of some things we would have liked to try again. When three waiters asked if they could bring us two more fritters, the answer was that they were out. After less than five minutes, my request was brought to the table next to us, where we had already had seconds, and plates were being sent to other tables as well. Not to mention the trays of fried food served multiple times at the same tables, and we politely dared to ask for a taste. The waiter obliged with a snobbish manner and served us just a small consolation, and immediately afterward, a nice dish for the third time at the table next to us. No one is asking for exaggeration because, after all, we had a good time, but customers deserve the same treatment, especially when there's a set menu.
Excellent hotel, professional and friendly staff. Santo is fantastic, unique and hard to find, a precious gift to this splendid hotel.
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