Reviews

Overall Total Score
3 out of 5
Good | 290 reviews

What Les B doesn't like about White Castle:
Omg! I ordered ahead for a 20 sack, the app said 20-25 mins, got there, one person in line at the drive up, got to the window, confirmed the order and paid for it, it wasn't ready!! Girl seems unconcerned and tells me to pull around the building to a window on the other side, waited an additional 25 minutes! Got my order, no napkins, no sauce, nor did she ask! Got home, 10 minutes away, burgers were dry, cold and ove... View all feedback. What Jason Largent likes about White Castle:
I went there they 1:10 to 1:15 The manager on duty she is a nicest manager and show customers respect and a good hard worker. My food was cooked and hot less than 5 to 6 minutes good customer service. View all feedback.

Reviews from various websites

Restaurantji
3.0 ★ from 290 reviews
Les
21.06.2024 - 15:35

Omg! I ordered ahead for a 20 sack, the app said 20-25 mins, got there, one person in line at the drive up, got to the window, confirmed the order and paid for...

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Jason
21.06.2024 - 15:35

I went there they 1:10 to 1:15 The manager on duty she is a nicest manager and show customers respect and a good hard worker. My food was cooked and hot less th...

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EvelynMarMomma
21.06.2024 - 15:35

The service here is simply horrible!!!!!!!! The managers can't manage and act like kids.

Chelsea
21.06.2024 - 15:35

The cashier was helpful and very nice. The food was okay, it was pretty soggy and

Tommie
21.06.2024 - 15:35

Fairview Heights White Castle sliders are mostly hot when I normally go through the drive through line.My fries were hot..which normally doesn't happen much at...

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