Reviews
What User doesn't like about Smoothie King:
on 8/19 I sat in the drive-thru window waiting for 7 minutes until someone took my order take several cars went straight through the line that I had to say after the seven minutes hallo before someone asked me if I didn't just help, my order was wrong, the young blonde in the window was very rough and rude and rudely unnecessary to say that is different than smoothie king fairview heights! we felt like our business w... View all feedback. What User likes about Smoothie King:
Even with some technology problems, nothing could stop the excellent customer service. thanks, young man, that you are excellent! Saturday 6/11 afternoon. I didn't ask the name of the man. View all feedback.
Reviews from various websites
On 8/19 I sat in the drive-thru window waiting for 7 minutes until someone took my order take several cars went straight through the line that I had to say afte...
read moreEven with some technology problems, nothing could stop the excellent customer service. thanks, young man, that you are excellent! Saturday 6/11 afternoon. I did...
read more1st time at this place. we love smoothie-king! we came after 19 o'clock at night, and it wasn't busy, but it took one because only two people worked.
Absolutely no taste in all 5 smoothies we ordered (all different) nothing quite like pay 7 dollar a cup for mixed ice!
O'Fallon Smoothie King is better, seems like they ratio ingredients better than this location.Drive through is often fairly rude, though most businesses in this...
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read moreAt Smoothie King, the experience seems to vary significantly. While some guests rave about the stellar customer service and delicious smoothies, others have faced long wait times, incorrect orders, and unwelcoming staff. Complaints about rudeness in the drive-thru and inefficiency during busy hours are common, with some patrons opting to leave before ordering. However, there are also shining moments of excellent service that remind customers of the brand's potential. For those seeking consistency and quality, the O'Fallon location appears to be a better alternative, leaving many to ponder their next visit.
I've picked up lunch here many times. The staff is always friendly, and I always get app credit for my purchases.
I am a big fan of Smoothie King, however, this particular location is the slowest I have ever been to. It feels like they are either understaffed or not very ef...
read moreThis restaurant is the slowest I have ever experienced. I waited for 45 minutes just to reach the window, and my smoothie still wasn't ready.
I visited this location and when I approached the drive thru I actually had to get the worker's attention in order to provide my order. There were two cars in f...
read moreSmoothie king has new smoothie bowls and they are AWESOME!!!! 3 down n 3 to go. Then I would have tried all 6
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