Reviews

Overall Total Score
4.5 out of 5
Outstanding | 1364 reviews

What User doesn't like about Smoothie King:
on 8/19 I sat in the drive-thru window waiting for 7 minutes until someone took my order take several cars went straight through the line that I had to say after the seven minutes hallo before someone asked me if I didn't just help, my order was wrong, the young blonde in the window was very rough and rude and rudely unnecessary to say that is different than smoothie king fairview heights! we felt like our business w... View all feedback. What User likes about Smoothie King:
Even with some technology problems, nothing could stop the excellent customer service. thanks, young man, that you are excellent! Saturday 6/11 afternoon. I didn't ask the name of the man. View all feedback.

Reviews from various websites

Menu
2.8 ★ from 10 reviews

On 8/19 I sat in the drive-thru window waiting for 7 minutes until someone took my order take several cars went straight through the line that I had to say afte...

read more

Even with some technology problems, nothing could stop the excellent customer service. thanks, young man, that you are excellent! Saturday 6/11 afternoon. I did...

read more

1st time at this place. we love smoothie-king! we came after 19 o'clock at night, and it wasn't busy, but it took one because only two people worked.

Absolutely no taste in all 5 smoothies we ordered (all different) nothing quite like pay 7 dollar a cup for mixed ice!

O'Fallon Smoothie King is better, seems like they ratio ingredients better than this location.Drive through is often fairly rude, though most businesses in this...

read more

At Smoothie King, the experience seems to vary significantly. While some guests rave about the stellar customer service and delicious smoothies, others have faced long wait times, incorrect orders, and unwelcoming staff. Complaints about rudeness in the drive-thru and inefficiency during busy hours are common, with some patrons opting to leave before ordering. However, there are also shining moments of excellent service that remind customers of the brand's potential. For those seeking consistency and quality, the O'Fallon location appears to be a better alternative, leaving many to ponder their next visit.

Google
4.3 ★ from 363 reviews
J
22.11.2023 - 15:04

I've picked up lunch here many times. The staff is always friendly, and I always get app credit for my purchases.

Ashley
22.11.2023 - 15:04

I am a big fan of Smoothie King, however, this particular location is the slowest I have ever been to. It feels like they are either understaffed or not very ef...

read more
Lindy
22.11.2023 - 15:04

This restaurant is the slowest I have ever experienced. I waited for 45 minutes just to reach the window, and my smoothie still wasn't ready.

Kelly
22.11.2023 - 15:04

I visited this location and when I approached the drive thru I actually had to get the worker's attention in order to provide my order. There were two cars in f...

read more
Brandie
22.11.2023 - 15:04

Smoothie king has new smoothie bowls and they are AWESOME!!!! 3 down n 3 to go. Then I would have tried all 6

Yelp
3.1 ★ from 19 reviews
Al
22.11.2023 - 15:04

I believe businesses are still using the pandemic as an excuse not to give customers their best. My daughter is to get these bowls and the bowl would be filled...

read more
Facebookpag
2.0 ★ from 1 reviews
Derrick
22.11.2023 - 15:04

The Fairview Heights location used to be excellent, but recently they have been experiencing issues such as not opening on time, not answering the phone, making...

read more
Foursquare
3.7 ★ from 16 reviews
Doordash
4.8 ★ from 700 reviews
Restaurantguru
4.2 ★ from 183 reviews
Restaurantji
3.8 ★ from 83 reviews

Good Rated Restaurants near Fairview Heights

4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: O FALLON (near Fairview Heights), 119 W 1st St, O FALLON, United States
"Always great food Monday cheeseburger special is a great one."
4.3
Menu
Table booking
Open Now
4.3
Menu
Table booking
Open Now
City: Fairview Heights, 5326 N Illinois St, Fairview Heights, USA, 62208, United States
"This is a hidden star in the area. Love it! Love it! Love it!"
4.5
Menu
Table booking
Open Now
4.5
Menu
Table booking
Open Now
City: Fairview Heights, 101 Frey Ln, Fairview Heights, USA, United States
"Edwardsville had great eating, fast service. ordered the same in fairview a my meat was tuff a kartoffel was cold"
4.6
Menu
Table booking
Open Now
4.6
Menu
Table booking
Open Now
City: Fairview Heights, 335 Market Pl, Fairview Heights, USA, 62208-2039, United States
"Food was great and at a reasonable price."
4.3
Menu
Table booking
Open Now
4.3
Menu
Table booking
Open Now
City: Fairview Heights, 110 Ludwig Drive, Fairview Heights, 62208, United States Of America
"Good sea food! As always nice and clean spot too"
4.3
Menu
Table booking
Open Now
4.3
Menu
Table booking
Open Now
City: Fairview Heights, 130 Ludwig Dr, Fairview Heights, USA, 62208, United States
"We love the food and unrushed atmosphere at Agostino's!"
4.5
Menu
Table booking
Open Now
4.5
Menu
Table booking
Open Now
City: Fairview Heights, 5900 N Illinois St, Fairview Heights, USA, United States
"The curry puffs and shrimp curry were fantastic!"
4.4
Menu
Table booking
Open Now
4.4
Menu
Table booking
Open Now
City: Fairview Heights, 10212 Lincoln Trail, Fairview Heights, USA, United States
"First tome trying this place very good food variety of tex mex"
4.6
Menu
Table booking
Open Now
4.6
Menu
Table booking
Open Now
City: Fairview Heights, 6570 N Illinois St #100, Fairview Heights, IL 62208, USA, United States
"The first time. Big burger very fill."
4.4
Menu
Table booking
Open Now
4.4
Menu
Table booking
Open Now
City: Fairview Heights, Fountains Parkway, 314, Fairview Heights, United States Of America
"Great food, very fun experience, EXPENSIVE. Would recommend."