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Contribute Feedback What Rubie Kilback doesn't like about Charleys Philly Steaks:
I appreciate that the food is hot, but what is the point of pick-up? if sandwiches are not least done and only prepare drinks and fries. The sandwich manufacturer was rude. I made a mistake to say the wrong sandwich type, and they showed me their screen and it said exactly what I said. I understand you're busy! View all feedback.
Quick and excellent service. We really enjoy the Chicken California sandwich and the strawberry lemonade.
I appreciate that the food was served hot, but I’m not sure what the point of pick-up is if the sandwiches aren’t at least ready and only drinks and fries are prepared. The staff who made my sandwich were quite rude. I mistakenly ordered the wrong type of sandwich, and they pointed to their screen, which confirmed my order. I understand that it can get busy, but a little patience would go a long way!
If you're considering pickup or preordering, be aware that ordering and then waiting for your food to be cooked may not be a good idea. The staff mentioned they hadn't started preparing my order because the driver hadn't arrived yet. What a disappointing excuse!
I?m going to go ahead and say, Charleys has the best sandwiches in Fairview Heights. California Chicken!!!!!!!!
So happy to be able to eat here again. Always pleasant staff and good food.
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