Bob Evans - Fairview Heights

This is my first time in this restaurant. Although I think they are usually east of the MS? I'm from Colorado. Okay, let's go. My first impression was not great. I stood for at least five minutes waiting to sit, although I was clearly seen by the staff. This one lady with shoulder length dark hair helped a bunch of other people and finally came a lady with gray hair on me and another guy waiting. She was surprised that no one came to help us. I guess our skin was a little too dark?. Let's go on... The young lady who served my table was very pleasant, attentive, polite, thoughtful. I have pancakes, eggs over medium and bacon. About 20 minutes to get my food in a non-business restaurant, but whatever. I don't think I'm coming back, though it wasn't exactly traumatized. Maybe a free day for her?

Assistant manager here is terrible, we wanted deep fried hash browns, overcooked them specifically and gave us a hard time because they usually don't do that, server was amazing. Assistant Manager made it their mission to be disrespectful and fight with us every step of the way, it must be disappointed. BTW is the assistant manager.

I've eaten here every month a few years ago when I lived in the area. I came back to visit and thought I'd come by here to eat a bite. The food quality is far below the hill a few years ago. The servers and staff are all very friendly, but the food dripping in fat. Hash Browns were not crispy or crispy, and the domestic frits were drowned in salt. I don't know if the kitchen staff is just bad, or the cooking method taught is bad. Either way, if you want breakfast, you better go to Denny.

It was great that I had time to press in a big breakfast. I had the Bratbeef Hasch with a sidebacon. I also had banana bread. Everything was very tasteful. The staff was super friendly. The warm was served quickly and warm to our table. I even need to see the snow flirting out the window. I'm going back to a visit.

Really lovely experience. This was our first time in this location and we were impressed with the cleanliness, quality of food and our server was super friendly as well. The menus were clean (sadly that does not happen often) and everything tasted delicious. The location is very convenient, with plenty of parking possibilities. We will definitely come back when in the area!