Reviews
What Onoriode Mukaram likes about Auntie Anne's:
My husband, son I was there today (Jan 31 2021) around between 12 to 1. There was a guy trying to check out and his cards kept getting declined, the guy that helped us get our order together (we didn?t get his name sadly) pulled money out of his own pocket gave the change to the guy to keep. It was one of the kindest things we have seen I wish we got his name because he deserve recognition for this. There are still g... View all feedback. What Katelin Wehner doesn't like about Auntie Anne's:
Staff is rude and could care less about working or customers. My daughter usually goes in and gets a pretzel every time we?re in the mall, but we will not be going back to this location until the staff has changed. The manager is just as rude as the staff, so unless corporate or the owner stays in, this behavior will continue. I?m making a negative review as we have had several poor experiences with the staff at this... View all feedback.
Reviews from various websites
They were very rude and impatient. Usually I wouldn't say anything because I understand what it is to work fast food, but they were impatient and asked me rudel...
read moreOf course the pretzels are good. They've always been. Now it is time to update the staff and clean the place. Starting with the nasty looking coke machine. We w...
read moreI know it's hard at this time to find good help, but Aunt Ann?s had problems with their staff rude and simply useless for years. I'm sure a good manager who wou...
read moreMy husband, son I was there today (Jan 31 2021) around between 12 to 1. There was a guy trying to check out and his cards kept getting declined, the guy that he...
read moreStaff is rude and could care less about working or customers. My daughter usually goes in and gets a pretzel every time we?re in the mall, but we will not be go...
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read moreDespite mixed reviews about the staff and the freshness of the food, the consensus seems to be that the pretzels at this restaurant are still delicious. Some customers have had negative experiences with rude and unfriendly staff, while others have praised the great customer service they received. Many reviewers suggest that the young staff members could benefit from more training and a better attitude towards customers. Overall, while the pretzels are a highlight, some customers feel that the overall experience could be improved with better management and fresher food options. Despite some negative feedback, a heartwarming story about a kind act by an employee shows that there are still good people working at this establishment. Consider making the trek to West County for a better pretzel experience.