Subway - Fairfield

Delivery Services, Catering, Sandwiches

Subway

Subway
3.4 / 5 (924 reviews)

Menu

We might have the menu of Subway from Fairfield in the gallery. You might find a menu further below.

Subway has recently faced criticism from patrons dissatisfied with various aspects of their service and food quality. Customers reported issues such as the rejection of coupons, a lack of attention to order details, and a noticeable decline in the quality of their signature sandwiches. Complaints highlighted a shortage of condiments with catering orders and a lack of managerial support when problems arose. Moreover, the changes to the bread and limited toppings have left many long-time fans disappointed. Overall, these experiences suggest a need for improvement in customer service and product consistency if the establishment seeks to retain its loyal clientele.

Last update: 17.01.2026 from: User

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★ 3.4 / 5 from 924 reviews

What Anonym dislikes about Subway:
I should check the checks before I came to this subway. the indian was rude, unprofessional, they care for small strokes on the lower part. I hope they get out of business. View all feedback.

I am not sure why they believe black olives are so valuable and restrict the amount you can have. They have changed something about the bread, it doesn't toast the same way it used to. I recall hearing that they made alterations to it. Subway used to be my go-to favorite, but I am disappointed in it now.

I ordered 3 platters for a party yesterday from Subway. The picture showed condiments in bowls on the side, but when I picked up the order, there were no condiments. I called the store and spoke to a confused employee who couldn't find anything about my order and said the person who made it was off until Monday. I asked for the manager, but was told there wasn't one there that day, but they would have a manager call me shortly. No one called and no one answered the phone the rest of the day. After waiting for 2 hours, we started to eat and found all the condiments were on the sandwiches. Many of our guests didn't eat them because they didn't like the condiments on the sandwich. This experience was very disappointing, and I still haven't received a call from anyone. It was a waste of money as I had to throw away half the sandwiches. I do not recommend ordering catering from Subway as there is no one available to fix problems with your order.

This is the worst Subway I have ever been to. The cutting boards were dirty and black, the floors were sticky, and there was a bad smell in the air. The Indian woman who made my food was rude, and the girl at the register seemed unhappy to be there.

Just old and nasty looking. Probably should do some remodeling and a re-grand opening.

Fresh food made to order. Ladies who made my salads and sub. Listened and made it just as l ordered!

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