Steak 'n Shake - Feedback

Ordered on the app and had to wait 20 minutes before getting my food. Literally, people came in and ordered on the kiosk and got their food first. Don't mean to...

You're a new computer way of accepting orders sucks. I tried to pay with cash and the machine did not function correctly at all. It said followed directions on...

Took 40.min to get order. Onion rings so oily you cold squeeze the grease out of them.milk shakes were runny and we finished before we got our dinners. It was f...

The steak and shake really made our night. We had an issue with a gift card that we had received for Christmas from my father... We had the customer copy receip...

Downward spiral since covid. The kiosks are ok, but lack of personal touch just make it another fast food joint and an over priced one at that. Prices haven't c...

This was my first experience at a restaurant where you order and pay for your food using a computer. The food was excellent, and it was great to be able to watc...

I was very pleased with my experience! The customer service was excellent, and I can't forget to mention how amazing the shakes were—they were absolutely delici...

The staff was friendly even at this early hour! The place was immaculate, and the breakfast was delicious—much more than I had anticipated!

Great service Thanks to hot fresh fast service friendly staff a lot of smiles from staff I felt hard to find great service now days. Thank you for being sick

A young man named Aaron was our server and he did a job!! Food was hot and very good!

The quality of this restaurant is quite inconsistent. You might enjoy a delicious shake, but the rest of your meal could be disappointing or poorly prepared. Al...

I won't repeat this mistake. The burger was acceptable, but by the time it arrived, the bun was incredibly soggy. The fries were cold and tough to chew. However...

I was really disappointed with the drink carriers at your restaurant. As soon as I received my drinks, the carrier broke, and my milkshakes ended up spilling al...

The Garlic burger was good. the fries were cold.

Frisco burger is really greazy, it was still good.