Cookies By Design - EXTON

Delivery Services, Desserts, Chocolate

This popular cookie shop has received a whirlwind of feedback. While some customers rave about the accommodating service and beautifully presented, delicious treats, others express frustration over quality inconsistencies and presentation issues. The cookies themselves often receive high marks for taste, though decoration often falls short of expectations, with mismatched themes and messy finishes. Notable instances of excellent delivery and personalization stand out, especially when sending gifts. However, some customers raise concerns about hygiene practices. Overall, this cookie shop offers a delightful experience for many, but there's room for improvement in certain aspects.

Last update: 11.12.2025 from: Yvonne

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★ 4.6 / 5 from 2278 reviews

Was Toni at Cookies By Design a mag?
I’ve been a customer for many many years while living in NJI moved a few years ago and was delighted to see they have branched out and uses delivery near and and far as a means of gift giving View all feedback.

What Tiffany M dislikes about Cookies By Design:
I ordered a basket when it arrived it had 3 dry sugar cookies in nothing like the picture shows when I requested my money back they asked us to return the cookies..... RED FLAG right there unsanitary and now wondering do there recycle the returned cookies?? Gross do not buy from here I'm disputing with my bank 65.00 for 3cookies no way View all feedback.

Stephen 19.05.2022 - 11:42

★ ★ ★ ★ ★

I recently enjoyed some incredibly fresh cookies at this restaurant. Forget about getting them for Valentine's Day from my girlfriend...they were delicious with a glass of milk.

Kacie 19.05.2022 - 11:42

★ ★ ★ ★ ★

The best cookies I've ever had! Catherine found me some amazing cookies and I devoured them.

Hattie 29.10.2022 - 12:23

★ ★ ★ ★ ★

I've been a customer for many years while I moved to nji a few years ago and was pleased to see that they have branched and give the delivery close and in the far away from gift

Yvonne 26.02.2025 - 17:18

★ ★ ★ ★ ★

Cookies By Design did a fabulous job on my daughter's baby shower cookies! They were adorable and packed with TLC. They were shipped from PA to DE. I don't recall if I have the owners name correct, but I believe it is Loralene ? . She was incredibly thorough and every detail on each cookie was perfect! Highly recommend!

Pauline 26.02.2025 - 17:18

★ ★ ★ ★ ★

Service: Delivery Meal type: Other Food: 4 Service: 1 Atmosphere: 4

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