Boston Market - EXTON

What a wonderful experience working with the manager and staff at the Exton Boston Market! Always cheerful and go out of their way to make sure the order is correct and the customer is pleased. So happy we have this store nearby!

So this is my first time ordering from Boston Market. I?m not from this area, I?m just here watching my friend?s children. They have been begging for Boston Market for days! They told me their orders and said they usually get a substitution for one of the sides because they are obsessed with Boston Market Mac n cheese and always want more but I could not find were to do that. I called the restaurant and spoke with Saeeda. As it turns out they typically don?t do substitutions

Nice and friendly employee took order. Food wasn't very good or warm. Only 2 small tables to sit at. Edit: Ray Sounds like you want to improve. The service folks need to stick near the counter if a customer stays to eat. They disappeared and didn't have fork and knife. The food is not good and we like it normally. Over cooked and dry. Good luck.

I ordered a 3 piece quarter dark. Came in to pick it up and there was one employee, female in the back working. She saw me but didn't acknowledge me or say just a moment. I waited 5 minutes then she came up front. When I finally got my order it was 8:45pm. Got home and only 2 pieces not 3 and was extremely small in size. Very disappointed not only with the service but quality of food and quantity of portions. Last time I was at this location was around Thanksgiving and

This is a counter only location. No dining room or seats. The customer area was dirty for 1PM. Error messages on the screens. Another screen blown out on the menu board. New potatoes were mashed instead of pieces. Chicken was good. Cornbread was dense and very very cold. Ick. Staff was ok. My recommendation would be to keep the floors clean in the small customer area and get the screens working. Fix the issues with the food.