Wagamama Exeter

The food is incredible. I had a katsu curry which is always delicious. I'd recommend getting the green tea as it's free. We had Dipa as our server and she was very friendly. Would recommend.

Air bnb booking gone wrong turned into our best wagamama experience yet! We arrived to Wagamamas this evening expecting the usual service, tasty food and so on. We were welcomed in by a lovely male member of staff, looked after by andrew and the duty manager a huge credit to wagamamas! Brooke was personable, friendly and after asking if we had any further plans this evening my partner explained we were here by accident so making the most of it, she sent us off with bottles of cold water and some fantastic breakfast recommendations for the morning after asking her where was best! Thank you Brooke for some outstanding old fashioned customer service and to Andrew for lovely service during our meal!

To our surprise, Wagamamas did not meet our expectations from previous visits. First of all, there was a large queue outside of the building, even though many seats could be seen available. Secondly, the server which greeted us was passive aggressive towards our simple question about paying with a gift card. Thankfully, though, our main server, Ruben, was very welcoming and enthusiastic. However, this added no value to the quality of our food; despite the aesthetically pleasing presentation, the flavours did not work well and the appalling stench of one the ingredients put us off from the rest of our food, leaving us dissatisfied and feeling unwell. The cherry blossom lemonade was light and sweet which was nice but the same cannot be said for the tropical juice- which was seventy percent pulp. To add to all of this, the seating is slightly uncomfortable due to the cramped atmosphere created by the closeness of the tables, which mostly consist of benches where you are seated with other guests. Respectfully, we will not be returning.

40 minutes wait, food variously cold, overcooked, or undercooked. No apology or discount given. No one checked if the finally delivered food was actually satisfactory. Starters completely forgotten about. Kimchi so not exactly hard to get right! Normally love the place but really, really disappointed on this occasion. Not even that busy so not sure what the excuse would be. Would not recommend; you might have more luck at another branch, but management seems to have really dropped the ball the last couple of times.

Great experience and quick service and nanda was great