Wingstop - Everett

I was genuinely disappointed with the sauce, the fries, and especially the wings! The fries were bland, and the cheese on the cheese fries lacked flavor. The sp... read more I was genuinely disappointed with the sauce, the fries, and especially the wings! The fries were bland, and the cheese on the cheese fries lacked flavor. The spicy OG sauce wasn't spicy at all! The biggest letdown, however, were the wings; they were overcooked to the point where the meat was tough and extremely dry! When I visit a restaurant known for its wings, I expect a certain level of quality. Unfortunately, I was very let down, and I don't plan to return.

As for the food, the wings were incredibly salty—perhaps the boneless ones are simply like that? The sauce on my wings wasn’t properly distributed, leaving some... read more As for the food, the wings were incredibly salty—perhaps the boneless ones are simply like that? The sauce on my wings wasn’t properly distributed, leaving some wings without enough coating. The biggest letdown were the rolls. I had looked forward to them the most, but when I pulled them out of the bag, they even looked cold. I didn’t need to touch them to know something was off. Upon picking one up, I noticed they were cold, hard, and difficult to eat. One roll even had a large portion missing from the center. It was a total mess. Even when I tried to reheat them at home, they still had a bad texture compared to how they tasted in the past. I don't know if these were rolls that had been sitting around for a while, but an employee must have seen them and thought nothing of placing them in my bag. If I had looked in the bag myself instead of relying on my boyfriend’s quick check, I would have noticed how poor they were and would have asked for fresh ones. I will definitely be reaching out to the store or even the franchise owner if necessary because this experience was unacceptable. By the way, my bill was $40, which is quite expensive for a meal that didn't meet expectations.

The staff at this restaurant are wonderful and genuinely strive to resolve any issues while providing great hospitality. However, during busy times, the organiz... read more The staff at this restaurant are wonderful and genuinely strive to resolve any issues while providing great hospitality. However, during busy times, the organization of the store could definitely use some improvement. My recent experience involved a hiccup with my online order for 10 wings; initially, they seemed to have lost it. While I didn’t mind waiting for my order, I ultimately received someone else's large family order instead, which made me wait even longer—about an hour total from when I first placed my order. Although the employees were friendly and worked hard, I didn’t receive any compensation for the inconvenience, which is something I typically encounter at other places when there’s an order mix-up. I want to emphasize that the staff were very nice and dedicated. I also wonder if my order got lost because I paid with a gift card, which might be worth the app developer investigating.

This place is Great! The food is so good!!! YUM! The service is top notch like the food. Even though the staff here is young they run a very respectful, clean,... read more This place is Great! The food is so good!!! YUM! The service is top notch like the food. Even though the staff here is young they run a very respectful, clean, competent business! Everything has been exactly as ordered, got and fresh EVERY SINGLETIME! Kudos Wing Stop, your business is absolutley great from the cleanliness of the dining room, bathrooms and kitchen, Thefriendliness and competence of your staff to the orders being put out hot, fresh, fast and correctly! Doesn't get better thenthat! ????

I went to Wing Stop for the first time today and that was a mistake. I ordered online (my first mistake) and it gave me a 16-21 minute time frame for my order t... read more I went to Wing Stop for the first time today and that was a mistake. I ordered online (my first mistake) and it gave me a 16-21 minute time frame for my order to be ready. We get there and I waited in the car for a few minutes to make sure I was closer tothe 21 minutes. (believing it wouldn't take an extra 23 minutes was my second mistake) I went in and there was one person at theregister getting helped. Standing next to a table was another customer so I asked if she was in line before I went to theregister. The employee that came to the register asked me my name and she went in back and returned telling me it would be a fewmore minutes. The place wasn't busy at all. I waited and waited with the total time being 45 minutes all together on a 16-21minute time frame I was given. The manager was on the phone with a dissatisfied customer the entire 24 minutes I waited inside.The thing is, I saw several people go to the register and order then turn around and see them get their orders before I did. I'mirritated by this point because that makes no sense to me at all. I could understand people who ordered their food before me orwho had an online order ahead of me being helped first but not to blatantly see them help customers just walking inside the doorordering on site and getting their food first. The ice in my drink melted long before I got my food. Once I was handed the food,the employee seemed sweet and I thanked her as well as the one who I spoke to at the register. I just couldn't understand why ittook so long. Most people have other things to do with their lives than to wait another 24 minutes for food (I obviously couldhave used the time better by actually eating the wings while they were still hot) With the wait being ridiculously long, Iassumed these wings would be the most delicious ones I have ever eaten in my entire life (another mistake) The food wasn't evenhot, the wings were warm at best and the fries were cold and greasy. We got the barbecue