Baskin-Robbins - Everett

If I was a secret shopper, wow!Greeted Very dirty floor/establishmentChairs up on tables clearly a sign not to stay to eat, so you ice cream doesn't melt on you... read more If I was a secret shopper, wow!Greeted Very dirty floor/establishmentChairs up on tables clearly a sign not to stay to eat, so you ice cream doesn't melt on you on a hot day!No public restrooms in an establishment for the public (which I've used before since it's been shut down, so dependant on worker.. clearly)I left and came back even after using the restroom elsewhere and I was disappointed at best. I ordered a large shake for $9 and some change out the door. What I got was a large $9 chocolate milk. She made it a med size, then tried to correct it with milk in the blender to top off my shake with. Would greatly recommend getting your ice cream somewhere else.

The service was quick and friendly, even late at night. They have the best ice cream, and it brought back memories of when my dad used to take me here as a chil... read more The service was quick and friendly, even late at night. They have the best ice cream, and it brought back memories of when my dad used to take me here as a child. Thank you once again for the great experience—service with a smile!

I then requested another flavor that looked low in stock, but the worker assured me he could probably manage to get a full scoop. Just as he was about to scoop... read more I then requested another flavor that looked low in stock, but the worker assured me he could probably manage to get a full scoop. Just as he was about to scoop it for me, another employee stopped him, and I was left having to choose yet another flavor I didn’t want. I felt like I had been denied all my choices so far. In the end, I hope they enjoyed hoarding their ice cream while I just wanted to enjoy mine!

Alyssa is fantastic! I've never had as much fun simply enjoying ice cream. read more Alyssa is fantastic! I've never had as much fun simply enjoying ice cream.

Hit or miss at this location. The generosity of the scoop certainly seems to depend on which person is working the counter. The last time I went here the worker... read more Hit or miss at this location. The generosity of the scoop certainly seems to depend on which person is working the counter. The last time I went here the worker had all the chairs set up on the tables and discouraged us from sitting down because it was 45 minutes before closing hours. They also gave me the wrong birthday cake for my kids’ birthday (luckily I noticed and made sure it was corrected).There have been occasions where I have had great customer service and value for my scoop. It is just a bit of a gamble at this location. Docking off a star since they refuse to have a restroom available for paying customers.