Reviews

Overall Total Score
4.2 out of 5
Impressive | 5379 reviews

What Ryan W doesn't like about Fazoli's:
Never again. The voice automated system in the drive thru is probably the worst idea you've guys have had. I was overcharged after confirming the order from the guy that had to come on the speaker and help. The window did not have the correct order as it had extra items. I'm sure you like your IT staff but enough is enough. Pull the cord on the system because it's on life support. View all feedback. What Joseph Jacobs likes about Fazoli's:
I was in there for late lunch. Food was amazing and cooked perfectly but the only complaint I have is that a manager Patrick was yelling at other works. I was trying to listen to what he was saying and I just couldn?t believe that I heard what I heard! He was cussing and yelling about doing his job. I don?t know specifically about what I just heard him yelling and cussing at employees. I eat here all the time and it... View all feedback.

Reviews from various websites

Menu
4.4 ★ from 12 reviews
Shanna
09.12.2017 - 13:20

The food here is always so so, easier than cooking it at home but definitely not on the level of Olive Garden.

Cynthia
09.12.2017 - 13:20

I really like the bread sticks hereI always get the same thing, the creamy basil chicken pennePretty delicious.

상선
25.03.2023 - 07:18

The ordered meal is always good! Many meals to choose from. Prices are appropriate for the type of foods that are bought. The staff is good and helpful. Yeah, I...

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Manuel
25.03.2023 - 07:18

The food is very good and the bread sticks are fantastic! Come here more often!

Jon
25.03.2023 - 07:18

I was there too late for lunch. Eating was amazing and perfectly cooked, but the only complaint I have is that a manager Patrick screamed at other works. I trie...

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Despite various mixed reviews, the overall consensus for Fazoli's seems to revolve around the delicious food being served. While some customers have had issues with the drive-thru automated system and cold breadsticks, others have praised the quality of the pasta dishes. There were also some complaints about portion sizes and incorrect orders. However, many patrons have highlighted the excellent service provided by staff members, with specific mention of Yolanda who has received high praise for her attentiveness and friendly demeanor. Despite some shortcomings, Fazoli's seems to continue to draw in customers with its tasty food and welcoming service.

Google
4.4 ★ from 1272 reviews
Dianna
22.03.2024 - 06:18

PS: putting it up here. A manager or customer service person asked me for my email address and she was going to make this right. I sent my email address as requ...

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Cindy
22.03.2024 - 06:18

First time I have eaten at Fazoli’s since we moved backed home. Food, Service and cleanliness of restaurant was fantastic.

Teresa
22.03.2024 - 06:18

Yolanda is the best hostess I've ever had. She made me and my daughter feel very welcome at this establishment and I'm coming back again and again for her servi...

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Jody
22.03.2024 - 06:18

All the staff was very friendly with great service! Restaurant was very clean as well.

Chris
22.03.2024 - 06:18

The food was great but the service was exceptional. Miss Yolanda was the sweetest most attentive server I have encountered in a while. She exeplifies customer s...

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Int Restaurants
4.1 ★ from 1805 reviews
Damon
24.08.2023 - 11:27

I have not been to Fazolis in quite a while because it always seemed so dark and drab, and dirty inside. Today I was blown away! The minute we walked in, we wer...

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Charity
24.08.2023 - 11:27

Food is very good. My son loves to come here. It is his favorite place

Heather
24.08.2023 - 11:27

My daughter and i love Fazolis we always get hot fresh food and the restaurant is always clean but we only go to the east side one west side one needs alot of w...

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L
24.08.2023 - 11:27

The food was really good. I had the Fettuccine Alfredo, Lasagna and Spaghetti with meatballs sampler meal. It was very good the only complaint was they only gav...

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Terry
24.08.2023 - 11:27

Ordered meal is always good! Plenty of meals to choose from. Prices are reasonable for type of food being purchased. Staff is good and helpful. Yes, I will dine...

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Sirved
4.1 ★ from 802 reviews
Jennifer
23.07.2023 - 22:58

Delicious food, but you have to pay extra for breadsticks through the drive thru when they are unlimited inside? AND they just launched a freaking robot to take...

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Jessica
23.07.2023 - 22:58

Very friendly service. Lobby was not super clean. The lobby drinks were out of service so they had to get drinks in the back... Which took some time.

michelle
23.07.2023 - 22:58

First time ever going and I must say the chicken Alfredo was the nastiest stuff I?ve ever tasted!!! Hands down I will never in my life go there again. I also or...

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Ryan
23.07.2023 - 22:58

Never again. The voice automated system in the drive thru is probably the worst idea you've guys have had. I was overcharged after confirming the order from the...

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Joseph
23.07.2023 - 22:58

I was in there for late lunch. Food was amazing and cooked perfectly but the only complaint I have is that a manager Patrick was yelling at other works. I was t...

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Tripadvisor
4.1 ★ from 18 reviews
Chris
22.03.2024 - 06:18

The service was great and the food was very good. The restaurant was clean and well kept. It had been a few years since we had Fazolis and we were happy we retu...

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HeathWagner
22.03.2024 - 06:18

We hadn’t dined at this Fazoli’s in quite some time and decided to eat here on a Saturday. The staff working were very friendly and I can honestly say the meal...

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Gastroranking-us
4.4 ★ from 603 reviews

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