Dunkin' - Evans Mills
Dunkin'
Description
This Dunkin' near Fort Drum is a study in contrasts: reliably busy with solid breakfast sandwiches and, recently, improved coffee and friendlier staff, but undermined by persistent cleanliness and maintenance problems, long drive-thru lines, and frequent order mistakes. Customers praise occasional quick service and a helpful manager, yet report foul odors, a rundown exterior, scarce donuts and unreliable inventory. If management sustains recent service gains and fixes facilities, the location could match its strong demand; for now visitors should expect mixed experiences between delicious drinks and frustrating waits or dirty restrooms.
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When they actually brew their coffee correctly it tastes amazing, absolutely 10/10, however that only happens like 1 every 5 coffees. no matter the time of day . i’ve wasted so much money on awful coffees at this location. the donuts are really good, bagels hasbrowns taste stale a lot of the time . honestly i’d drive the extra 10 mins to watertown instead Service: Takeaway
I have been a regular for years, and I am now a lifelong fan because of the kind and hard-working people there. Service: Dine in Meal type: Other Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Doughnut Recommendation for vegetarians: Not sure Parking space: Plenty of parking
There was a girl who served me in the drive through who was the rudest person I’ve ever met. My drink was made without cold foam and when I asked for the cold foam she took it back and I sat in the drive through for an additional 3 minutes waiting. I watched her play on and talk to her watch and then finally she went and put the cold foam on the drink. When she handed it out she had an awful attitude. I got a peak at her name tag then and saw her name was Zoey. I asked to speak to a manager, but she claimed that she was a manager. If this is the case, they need to find NEW management because this was NOT okay.
Got a dozen assorted donuts before noon, the selection was limited and what they had looked small and lack of icing, even so being before noon they should be fresh and nice and soft.. well I take them back home and had one, jelly donut, it wasn't as fresh as it should have been, and had a nickel size spat of filling, terrible, the glazed donut wasn't that great, they must water down the glaze to stretch it, wasn't as soft as should be.. the chocolate donut was the softest.. conclusion .. donuts are below standard. Half stale, little if any frosting or glaze, drinks are over priced, this will be my last time here, but I'm sure all dunkin donut locations are the same as they don't actually make the donuts, they get them from a central location, when dunkin made donuts in house they were very good, amazing variety not more
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