Reviews - Red Robin Gourmet Burgers

#9 - Order Fast Food Eugene, Burgers, American

Reviews summary

Chuck E. Cheese and Red Robin offer distinct experiences for families seeking dining and entertainment. While Chuck E. Cheese is noted for its clean environment and family-friendly atmosphere, some guests have reported issues with service and food quality, emphasizing the effective security measures for children. In contrast, Red Robin garners praise for its diverse menu, friendly staff, and a welcoming ambiance, though some diners noted inconsistencies in service and cleanliness. Both venues provide enjoyable meals, with favorites including pizzas and burgers, making them suitable choices for family outings and celebrations.

Overall Total Score
3.8 out of 5
Very good | 17064 reviews

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Reviews from various users

Restaurantsdb

Last update : 29.08.2025

4.6 ★ from 960 reviews
natasha-mowdy-cat559
29.08.2025

Was kinda surprised that there are waiters at all. We seated ourselves, placed our appetizer order on the screen machine (don 't play the games! They charge $2.99! And the waitress was great, but only brought drinks and took our main order...however there is a place on the computer to do that. People from the kitchen bring the food.. so kinda weird for tipping at the end...since there was a computer, waitress and server ...and to top it off the waitress asked us to do the survey after paying on the computer..bc they get/don 't get hours to work based on their reviews!! kinda crazy. I understand wanting good service, but we just give her a review based on drinks and main order service?? Food: 5 Service: 4 Atmosphere: 5

lisa-phay-1
29.08.2025

While the service was good, the kids' meal severely disappointed us. We ordered a mini pizza that came out burnt. They happily made us another one, but it was similar. Attached are photos. Food: 3 Service: 5 Atmosphere: 4

phillip-jessing
29.08.2025

We love going on Tuesday right now because cheeseburgers and unlimited fries, broccoli, or salad are $9.99. One of my only complaints there is they are a little slow, but they will give you a basket of whatever unlimited item you ordered to start with while you wait. Sometimes you have to ask for it. Something I didn't realize before, is they put dill pickles and dill pickle relish on the cheeseburgers. I meant to ask if they have sweet relish instead. Dill relish is for hotdogs! Meal type: Dinner Food: 4 Service: 5 Atmosphere: 4

Sirved

Last update : 25.02.2025

3.6 ★ from 5449 reviews
jedediah84
25.02.2025

The atmosphere was fantastic and the service excellent. We visited on a busy Saturday night and were seated in under 20 minutes. Our server, Alyson, was a joy—friendly, upbeat, and attentive without being intrusive. Although there were a few issues with our order, she promptly resolved them and checked back to ensure we were happy and had everything we needed. If her manager sees this, Alyson definitely deserves a raise!

wolf-brennon
25.02.2025

Stopped here for my birthday with family (actually it was day after, busy week), had the Royal Red Robin Burger and substituted the Impossible meat and it was delicious ????

zbernhard-elephant85
25.02.2025

The wait to be seated was only about 15 minutes even though it was a Friday night Our server was very polite and friendly, if not as attentive as we might have liked. She did appear to be very busy. She wasn't standing around or anything. The food wasgood and, as usual, a good value.

hegmann-frida
25.02.2025

Every experience I've had at Red Robin over the last 20 years has been wonderful. The fries are amazing, the burgers are delicious, the appetizers are the best, and the staff has always been cheerful and delight. I am a huge milk shake fan and theymake the best Bailey's Irish Cream Milkshake. It's definitely worth a try.

trace-dare
25.02.2025

Haven?t been to Red Robin in a while and I might think twice to go back to this one. I?m certain they hire college kids, but these girls need some professional training. Could be just me but the college kids they hire at Texas Roadhouse presentthemselves better. Then the kicker for this place and these girls was the restroom. There was smelly water all over the floor,the toilet paper cover on the floor with only one roll of paper. The seat covers empty also. Then when I said something I gotthe deer in the headlight look. Like what do you mean man. My husband liked his BBQ burger and I had the cob salad. It wasfair. I like when I get a salad with grilled chicken that the chicken is fresh grilled. Not here. It?s out of the fridgecooked yesterday or so. Well think what you want. I could just be an old nag, but I have higher expectations than I got here.

Heyrestaurants

Last update : 27.09.2024

3.6 ★ from 1452 reviews
charles-william-s
27.09.2024

Wow, it's a good thing I didn't check the reviews before deciding to stop in for dinner. I haven't dined at a Red Robin in a while, so I won't...

kara-rae-f
27.09.2024

I just had my first visit to Red Robin, and I have to say I was taken aback, especially since I've always heard such great things about it. Unfortunately, the service was terrible...

jim-h-teacher49
27.09.2024

Good food, flavors and creations! Lots of choices and real good service!

john-g-church2-fores
27.09.2024

The food and service are consistently excellent. However, parking can be a bit limited.

Restaurantji

Last update : 08.04.2024

3.5 ★ from 99 reviews
minimartian
08.04.2024

The manager did not accept my government issued ID. She said and I quote “this is not an actual form of ID. I am clearly over the age of 21 and am here with my wife and kid. Anyone with a kid should be order a beer in my opinion lol. But after a long day of working I wanted to take my family to dinner and order a drink with my earned money which I also used to pay for my government issued ID and was not able to even have a beer due to the managers “judgement” definitely not coming here again.

brian-slater-3
08.04.2024

Campfire sauce and their fries keeps us coming back here! There’s usually a wait to get a table, most of the time service is good. The food is always good! The bathrooms seem to have an unpleasant smell. Good place for groups but it can get quite loud when busy.Parking: The main parking lot is one of the worst in the area. The spots are beyond small and we don’t even attempt it anymore. Plan on park in the adjacent lots and walking to the restaurant.Kid-friendliness: They have a good kids menu which has bottomless Mac and Cheese that is very good.

joepaddleplay-eat-fo
08.04.2024

In an effort to eat more plant based foods, I decided to try the vegan burger. I opted to add the impossible patty. Wow, I was extremely shocked at how good it was. I highly recommend this option for anyone who does want to eat meat!

suanne-boyd-elephant
08.04.2024

I'm all in for their bottomless Root beer floats and sweet potato

glenn-carr-tree5
08.04.2024

I visited the restaurant on a busy Friday night and was promptly seated. It was clear that the restaurant had a good number of staff. Our order was taken quickly, and our food arrived just as fast. Both the service and the burgers were excellent.

Metroguide

Last update : 19.08.2023

5.0 ★ from 4 reviews
dawn-84
19.08.2023

Our experience Sunday night at Red Robin was very enjoyable! The best part about it was the service. Your manager Dave Wilson is SUPER in making sure all the customers are well taken care of and that all staff are doing their jobs. Hats off to Dave Wilson!!!

zbernhard-elephant85
19.08.2023

The kids' menu is fantastic! The atmosphere is cheerful and fun. While the restaurant is famous for its burgers, I also highly recommend the fish and shrimp combo. The endless steak fries are a nice touch too! The service was excellent from start to finish!

wilkinson-matilde
19.08.2023

My friends took me here for my birthday, and I was treated to a complimentary Birthday Burger! My personal favorites are the rice bowls and clam strips—so delicious! They also have a great variety of blended drinks.

jlil00
19.08.2023

Make sure to sign up for their Red Robin Royalty card so you can earn free burgers and other discounts! Plus, it's the best way to score a free burger on your birthday! Our family really enjoys this place. The service is consistently excellent, with plenty of staff around, and the manager often checks in with customers to make sure everyone is satisfied. If you're hoping to meet the big Red Bird, it's a good idea to call ahead, as he has his own schedule!

Menu

Last update : 26.04.2023

3.8 ★ from 14 reviews
jedediah84
26.04.2023

While exploring the culinary scene in Eugene, Oregon, we decided to grab a meal. Although we originally intended to eat at Olive Garden, circumstances led us elsewhere.

wilkinson-matilde
26.04.2023

I called in this time and was amazed by the large quantity of fries! I've never seen so many for takeout. They also included plenty of sauces: blue cheese, ranch, and campfire! Both options were great...

stiedemann-johnathan
26.04.2023

I decided to give this place another chance, but I honestly don’t know why I expected things to be any different. The food arrived cold, and it was only 3:45 on Tuesday, so they really should have been able to serve it hot.

pwunsch-dog150
25.03.2023

My family and me love Chuck E. Cheese's, we can expend the whole afternoon here, the pizza is delicious so like the salad bar, the have new games, and the security is great, a perfect placer to go with young children.

wilkinson-matilde
25.03.2023

Havent was in JAHRE! Very clean, not so crowded, but that could be the prices! 85 dollars for a pizza, a salad, 2 drinks, bones in wings and some playing time... but definitely better atmosphere and more to do for my a yr old than PPP.

Facebook
4.0 ★ from 649 reviews
Tripadvisor
3.4 ★ from 109 reviews
Yelp
2.5 ★ from 242 reviews
Int Restaurants
4.0 ★ from 7572 reviews
Menuwithprice
4.5 ★ from 513 reviews
Diningguide
3.0 ★ from 1 reviews

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