Baja Fresh - Eugene

I have food for the first time with my girlfriend. The service was friendly, but the food wasn't good. I have the Mexicano Burrito. It was probably 80% rice. The steak tasted rough as it was softened in fat, could only take a few bites. The burrito was dry and did not come with acid cream. had to pay 1,50 extra. Probably it won't come back to this place.

The menu has changed since I last went to this place but they still had my fajita burrito in their register. As always it was very tasty! The salsas are now in prefilled cups but are still available and the fountain drinks are open with a sign to use sanitizer before dispensing. I miss the salsa bar...hoping it returns in the future.

Has long been my go to place for fresh (key word... and it 's even in the name for fast, well made food. The Coburg Rd store has, however, repeatedly failed us... from order errors (they happen, but here, a lot to bad food. One order was missing an entire platter, which we noticed when we got home. We called the manager (turns out she 's not , who spent a LOT of energy insisting I got everything I ordered (all in one large bag, receipt shows one order set, containers unpacked show another. Magic? . But she was adamant that the order was correct (her rationale was because she had packed it herself... so, infallible? . Eventually she agreed to refund the missing $8 item. That never happened. So, I used the corporate website to share my concerns, but the online form just throws it over the wall to the local store I suppose that keeps corporate hands clean as their franchisees damage their brand. Weird business model, for sure. Anyway, I did have a phone conversation with Luis Flores, the franchise owner, who said all the right things (the words , but never followed through on the refund, or the offer to remake the order from my original receipt by presenting to store staff (the deeds for his part, he wasn 't actually at the store when I tried to do this but was turned away like I had a 3rd eye in the middle of my head. I followed up with him by phone with all the info above... and a picture of some guacamole I received at next (paying visit. I 've shared it with the world here to get your taste buds going.

One thing that has absolutely exploded in the PNW within recent years (without a doubt) is the food scene. And while there is nothing particularly wrong with Baja Fresh... The chain just has a hard time standing up against local favorites which usually have them beat on both cost, flavor, and value. That being said, the staff is very very polite and the restaurant itself is kept clean tidy. 2.8 out of 3 Stars.

I like baja fresh! Its clean, fresh and consistently reliable food. It definitely has its place for our quick dining meals for aure.