Rascal House - Euclid

Customer service.....Uh, like try to speak clearly to people. Try. People are trying to order food from your company. Make it easy instead of difficult! Everybo... read more Customer service.....Uh, like try to speak clearly to people. Try. People are trying to order food from your company. Make it easy instead of difficult! Everybody doesn't understand your lingo....slow down, be accurate. Its NOT that complicated!!

I work instruction and often stay in the house as I'm working at. I've ordered from this company about a half a dozen times in the first time it was great but o... read more I work instruction and often stay in the house as I'm working at. I've ordered from this company about a half a dozen times in the first time it was great but other than that it's been nothing but wrong orders nasty food and wasted time.Today I called to find out where my order was after waiting an hour and a half and the girl on the phone was extremely rude and after telling me that they're busy and my order will be here when it gets here, hung up on me. I called back just for her to tell me that they are busy and she don't have time for complaints and that that is just a job and she don't need to deal with me but sure will wait for me to finish what I have to say before hanging up. I can't believe this is the generation going to be taken care of us when I'm old.Once my order did arrive an hour and 45 minutes later the bag was opened at the top everything inside was cold and disarray.Someone could have easily done something to this food and I'm very hesitant to eat it but after working 13 hours today I'm starving and don't have a choice. If something happens to me and I don't wake up tomorrow I hope somebody reads this.I will literally live off of Dollar store food before I order from that place again. $30 wasted!I almost forgot there as advertised, crispy waffle fries were limp and cold. Good thing I had an air fryer.

After they have had no power for a week. Thought ?. I give them some business. Order a large veggie supreme pizza ?. Tasted a little more creamy then usually. Y... read more After they have had no power for a week. Thought ?. I give them some business. Order a large veggie supreme pizza ?. Tasted a little more creamy then usually. You must have save bad food then Got so ill . Had to call off work ugh ??.

The pizza was undercooked but the wings were okay. read more The pizza was undercooked but the wings were okay.

I was in and out in 15 minutes nice hot read more I was in and out in 15 minutes nice hot