Kfc - Etters
Kfc
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**Dining Experience at a Fast Food Joint: A Mixed Bag**
A recent visit to a local KFC/Taco Bell showcased notable inconsistencies in service and atmosphere. Many patrons experienced early closures despite posted hours, leading to frustration when orders could not be placed. While some complimented the food, particularly the fried chicken and Nashville hot tenders, complaints arose regarding temperature control and an uninviting dining environment. Positive customer interactions surfaced with standout staff members, like Gabriella, recognized for exceptional service and friendliness. Overall, while the culinary offerings were well-received, operational issues and uncomfortable conditions detracted from the experience, calling for significant improvements.
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Went to this location a little after 9pm and was told KFC, side was closed and only Taco Bell, was open. I said the sign say you close at 11pm the gentleman went on we close at 10pm I said then why kFC, closed and not taking orders then. He said only TacoBell, open and we only serving tacos. I always thought KFC, cook up until they close not 1.5 hours before closing time.
This place is KFC and taco bell. and let me tell ya, their service is lighting fast!!! hardly any wait when ordering inside I hardly go through the drive through cause the service is sooo awesome inside, especially when im always on the go, go go, .
First are hours say that they're open till 10:00 p.m. arrive at 9:15 and KFC is closed!?!? After I drove here for 30 minutes! Update your hours online! So than I ordered from Taco Bell. (Same location) I get my order and I'm missing multiple items. Jamocomes back to the window and I asked where the rest of my order is? She tells me oh we're out of those things rudely!!! I askedyou didn't think he inform me and let me know. Again she replies rudely no. He said it was a little dishonest that you didn'ttell me that I'm missing part of my order that I paid for. She says that we don't have those things what do you want me to doabout it? I don't know it seems to me that be honest and let somebody know that you're out of these things. I guess Jamo missedit when they were headed out common sense and honesty in life. This location as a price is all jacked up about 30% over otherTaco bells and KFC's. Absolutely not worth it will not be back!!! Do yourself a favor and go to different locations or don't goat all!
Guy that took my order and gave me my food was really nice. I ordered a chicken breast combo but they didn?t have any chicken ?on the bone? left so ordered a tenders combo. The fries, tenders and biscuit all tasted old and hard. Bummed. Only reason Ididn?t do one star was because I had friendly service
Gabriella was exceptional compared to other fast food workers. She greeted us with eye contact, a smile, and a warm hello as we entered. Unlike many other places, where staff often ignore customers or mumble while looking down, she brought a refreshing change to the often lacking customer service experience. And yes, the food was tasty too! The location is very convenient. My only issue was that the soap dispenser in the bathroom was empty.
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