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Contribute FeedbackJack Astor's has a mixed reputation among reviewers. While some praise the cozy atmosphere and reliable food, others criticize the inconsistent service quality. Customers have noted that the décor is nice, but the service can be sub-par and slow even when the restaurant is not busy. The food receives mixed reviews, with some enjoying the chicken fingers and drinks, while others find it overpriced. Despite these issues, Jack Astor's offers a wide selection of menu items, accommodating food allergies and preferences. Overall, the restaurant is a good spot for watching sports with friends, but some improvements in service and consistency are needed to enhance the dining experience.
I had a great experience at this sports bar. The service was excellent and the food was incredibly tasty. They have a live DJ on Fridays and Saturdays. Our waitress, Mitch, was fantastic.
I don't believe this place deserves a single star based on all the years I've been visiting Jack. The customer service is really lacking and needs improvement.
I had a great experience at Jack's last night. The chicken fingers and cold beer were fantastic as always. The bar service was excellent, despite the crowded house. I was greeted warmly...
It is really hard to find many positives about Jack Astor's. Oh here's one ..... the decor is really nice.On this trip we've eaten at many places in the Toronto area. Jack Astor would rate as # 2 on our list of least favorite places we dined at on this tripThe food ok okThe service was unbelievably sub-par. Some of the server staff (although some seemed very attentive) needs training. A simple make occasional eye contact with your customers might be a good place to start. We had to stop other waitresses when we needed a refill of water even though we requested it from our waitressPerhaps more emphasis should be placed on good service rather than " attire "
Jack Astor's was a convenient and accessible restaurant within walking distance of the Crown Plaza Hotel. The burgers were excellent and the service great.