O'charley's Restaurant Bar - esville

Food is good... service is sometimes very slow. Even my last time there, didnt see our server for 20 min. We finally had to ask for her to get our check. Plus the party at an adjacent table were getting frustrated, as they still had their menus and wanted to put in their orders. I think at times the servers are spread too thin.

I ordered their new menu garlic steak penne Alfredo. I did not taste any garlic at all in the dish.My family ordered the cedar plank salmon and the regular salmon and they were happy with it.Kid-friendliness: they are kid friendly. There were kids there screaming during our meal that was not enjoyable.

I went last week for the first time and I was actually really I’m pressed with the food for the price. Our waitress was also very nice. I have the seafood platter and it was delicious

Food service was great. Went recently for lunch and got potato soup and a caesar salad. The salad was good, but the soup was literally tasteless. Even with cheese/bacon on top of the soup, it tasted like water. I was very disappointed. Also, the bread was dry.

After my third terrible experience getting lunch from this location and submitting two separate complaints directly that went ignored and unresolved- I decided to post publicly to hopefully save someone else their time and money because they do not care and will not attempt to make right any issues. I found a long black hair in my soup and purchased two that were basically water, the lettuce in my salad didn't have a single leaf without some black on it and I am out over $20 for the second time. The only positive was the To-Go person who was friendly. I don't know what kind of manager or cook would let food that looks like this leave the kitchen.